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Re: 1 yr old panasonic - does this sound right?
That was the result/ efecft of putting big speakers beside your tv monitor, that will be taken or soleved by swiping a magnet beside your tv monitor, if dont know how is it, its better to refer to the electronic experts near you.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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This may be a main board issue if the green spot moves. This is repairable. This may be a panel issue if it does not move and it is present on the panasonic splash screen and if it affects the osd menu.
Panasonic didn't release a 61" LC13, are you sure that you dont have a PT-61LCX65, 35 or 15. If your model ends with a 5, call 1-800-211-PANA (7262) to schedule service, they have a fix fuzzy the fuzzy colored spots they are covering under warranty.
I had the same problem, first a blue spot then a green spot showed up. I contacted Panasonic Customer Support. They sent someone out and they fixed the TV for free. They reprogrammed the EEPROM chip in the TV. It is a defect. My TV was 4 years old and out of warranty. They came out last week.
So long as it is not happening by something you have done. It will be fixed free of charge. Call them, it solves the problem.
You really need to be persistent. I went on the Panasonic customer support webseite and started a web exchange. The first two attempts ended with "call your local authorized service tech" , etc. The third time, I described the prolem again and asked if the authorized tech would have the tool to fix the eprom if that was the cause of the problem. They finally gave me a name for their scheduling department and said they would pay for the diagnosis. I was pretty happy about that, but even happier when they said that this was a known problem and they would pay for the repair as well. They scheduled a service call. The techs came and fixed the eprom error with their tool within 1/2 hour. That was about 5 weeks ago, and all looks good so far.
Hi--Bought my panasonic pt-52lcx65 on sale for $2200 in 8/05. Replaced the lamp for about $300 in 1/08, just prior to Superbowl. Admittedly, this was to be expected after family members watched lots of tv over 30 months. However, two months later the blue spot emerged in 3/08, and red spot emerged 5/08. Set looks decorated by a Andy Warhol or Van Gogh wannabe. I'm looking for a fix it solution. Dr. Bob Heiliger, Lebanon, OH.