Question about Brother MFC-685cw InkJet Printer

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I have just replaced the black cartridge of my Brother 685CW printer and fax. Prompt says 'No cartridge". tried all the solutions above to no avail. I need to use printer urgently. Please help. Moh.

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Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

Posted on Sep 27, 2010

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We are trying to replace the black ink cartridge on our brother intellifax 2480C printer but even after loading the new cartridge the printer is indicating that there is no cartridge and the black ink...


Did you have the no cartridge prompt on before you changed the cartridge? If no, then did you remove all packing material. Is this the first time you have changed the cartridge?

Let me know

Jan 09, 2011 | Brother IntelliFax-2480C Fax

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The black cartridge (Brother LC51) doesn't print on my Brother MFC 685CW. The other 3 cartridges print just fine and passed the Print Quality Check. Running clean cycle doesn't help


In order to print in Black and White using grayscale, you will need to adjust the printing preferences within the driver. To change the printer properties complete the following steps:


1. Open the Printers Folder:


  • Windows 2000: Click Start => Settings => Printers.


  • Windows XP: Click Start => Printers and Faxes.


  • Windows Vista: Click the Start button => Control Panel => Hardware and Sound => Printers.


  • Windows 7: Click the Start button => Devices and Printers.


2. Right click on the Brother printer driver and left click Printing Preferences.


3. Click the Advanced tab.


4. Select Grayscale.


5. Click APPLY => OK. Your printer will now print in grayscale.



If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 28, 2010 | Brother MFC-685cw InkJet Printer

1 Answer

I need help please, I have a Brother MFC-685CW and it does not print black. I have tried the test page, as well as many other pages (online and off) and the black doesn't print. All the cartridges are new...


sounds like the little "micron"sized hole in the PRINT HEAD is plugged. if it has a purge or clean cycle like the 465c that might work. usaully soaking in denatured alcohol is the way. i dont think the printhead is accessible to humans or mere mortals like us.

usally the instructions recommend dont turn off printer

Oct 09, 2010 | Brother MFC-685cw InkJet Printer

2 Answers

Doesn't print black ink


Have you taken the protective film/sticker off the cartridge? - so the ink can get out...

May 06, 2010 | Brother MFC-685cw InkJet Printer

1 Answer

I have the Brother MFC-685CW Fax Printer, I replaced the Yellow ink cartridge but it still comes up with message "Yellow No Ink" What can I do?


Hi there
You can try.

Just take them out and gave the brass connexions a good clean and put back.

All the best Pineworks

Apr 27, 2010 | Brother MFC-685cw InkJet Printer

1 Answer

How do i send an email fax


http://www.tpc.int/faxbyemail.html

go to the link given above for finding how the fax can be sent by email

Mar 30, 2010 | Brother MFC-685cw InkJet Printer

1 Answer

Where is the encoder strip on brother fax machines?


I am familiar wih some inkjet models. The encoder strip would usually be behind the ink cartridge carriage. It is a thin clear plastic strip across the length of the carriage. The ink cartridge housing glides back and forth along the encoder strip.

Aug 25, 2009 | Brother MFC-685cw InkJet Printer

1 Answer

Brother mfc-685cw ran out of black ink


I had this problem and after shaking the cartridges (all of them) and putting them back, turning the machine on and off I noticed the printer wire was under one of the feet of the machine. One of these things worked and I believe it was the cable under the machine confusing the machine..............not very technical I know but just in case,,,,,,,,,,,fingers crossed

Feb 06, 2009 | Brother MFC-685cw InkJet Printer

1 Answer

I Need to Print


Sadly in a word, 'No'.

Here is the exact answer from Brother:

Your Brother machine is designed to stop ALL printing operations
(printing from the pc, printing received faxes and printing copies or reports) when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suction air from the dry cartridge and damage the printhead. Even if you print in black only or change the print settings to MONO or GRAYSCALE to avoid printing in color, the programmed cleaning cycles would still suction the dry cartridge, because they are programmed to clean ALL the ink nozzles.

The only way to continue printing is to replace the empty ink cartridge or cartridges.

While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machines HANDSHAKE will request the fax be sent as black and white fax.

All faxes received into memory will automatically print once the ink cartridge is replaced.

NOTE: Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges.

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