Question about Ectaco jetBook

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Plugging in the USB cable to connect Ectaco jetBook to the laptop and the computer does not recognize the jetBook

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  • amalinsk Sep 28, 2010

    Thanks, but how do I download and install from my computer if I cannot get my computer to recognize the USB cable. It also does not seem to recognize my SD card. Is there a way to download straight from the jetBook itself? Thanks.

  • amalinsk Sep 28, 2010

    yes thanks I will do that. The only thing that I don't know how to do is step 1 which states to backup all of the info on the jetbook including books/pictures, etc... Is there a feature on the jetBook to do that and if not, then what would I use if I can't transfer anything via USB cable. Do I need to back things up because during the firmware upgrade everything on the jetBook is lost???

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Hi!!
Download and install the driver from the Ectaco jetBook site and you'll be OK.
Don't forget to rate this post!!

Posted on Sep 28, 2010

  • Rene J Solis Sep 28, 2010

    Try updating your firmware here is the link http://www.jetbook.net/upgrade.php , if still your PC do not recognize the jetBook, try your jetBook on another computer, it it recognizes it, then you have a driver issue on your computer, most of the time, this is due to other hardware already installed on the computer like cameras, scanners and webcams. Good Luck!

  • Rene J Solis Sep 28, 2010

    They always say that as a precaution, they do not want to be liable if you loose important information. You mentioned that the memory card did not work right ?? So I guess you have to take the chance. If your info where going to be erased, they will specifically give you notice of it. Good Luck!

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You can download and print the instruction manual in PDF format by clicking this link.

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