Question about Ectaco jetBook

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Plugging in the USB cable to connect Ectaco jetBook to the laptop and the computer does not recognize the jetBook

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  • amalinsk Sep 28, 2010

    Thanks, but how do I download and install from my computer if I cannot get my computer to recognize the USB cable. It also does not seem to recognize my SD card. Is there a way to download straight from the jetBook itself? Thanks.

  • amalinsk Sep 28, 2010

    yes thanks I will do that. The only thing that I don't know how to do is step 1 which states to backup all of the info on the jetbook including books/pictures, etc... Is there a feature on the jetBook to do that and if not, then what would I use if I can't transfer anything via USB cable. Do I need to back things up because during the firmware upgrade everything on the jetBook is lost???



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Download and install the driver from the Ectaco jetBook site and you'll be OK.
Don't forget to rate this post!!

Posted on Sep 28, 2010

  • Rene J Solis Sep 28, 2010

    Try updating your firmware here is the link , if still your PC do not recognize the jetBook, try your jetBook on another computer, it it recognizes it, then you have a driver issue on your computer, most of the time, this is due to other hardware already installed on the computer like cameras, scanners and webcams. Good Luck!

  • Rene J Solis Sep 28, 2010

    They always say that as a precaution, they do not want to be liable if you loose important information. You mentioned that the memory card did not work right ?? So I guess you have to take the chance. If your info where going to be erased, they will specifically give you notice of it. Good Luck!



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Forgot unlock pattern but would like to wipe the memory so I can sell it, what next. The phone is the ITRAVL. Terrible customer support!

Page 6 on the manual

Reset by Using the Reset Button
• Unfix the rubber strip on the
right-hand side of the device.
• Unscrew the removable cap of the stylus - it will serve you as a
reset pin.
button can also be accessed with any thin
object such as a paper clip. Never use a needle or a sharp pin for
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• Press the
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format the user disk, press the
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will be erased and the default se
ttings will be restored. On
completion of the reboot, you will see the calibration screen with
five targets, appearing one after
another as you tap them with the
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screen. To skip
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will see the
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• Go to the
section by pressing the
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[PDF]ECTACO iTRAVL-2 LANGUAGE LEARNING SYSTEM & DURABLE ... Place the SIM card in the phone with golden contact toward ... To restore full functionality of the device, recharge the battery as ..... powerful linguistic tool for those who want to master a foreign language and learn to communicate fluently.

itravl phone hard reset Google Search

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I have just started to use my JetBook (SNJB507670) and have two problems. Note that my computer is a MacBook using Tiger O/S). 1. The computer doesn't seem to be aware that there is a 2 Gigabyte SD card...

You have indicated that you have just started using the device. I would assume that you have just purchased it. It would be best if you take it to the store and have them check it. Normally if an SD card is plugged in nothing has to be dont to have it recognized.

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I bougt replacement battery for my ectaco jet book. How to change it?

there will be little screws on the back side, unscrew and be careful not to loose them, the left battery out disconnect and put new one in reverse.

May 07, 2012 | Ectaco jetBook

1 Answer

My Ectaco jetBook does not fully charge. Even after whole night charging it still shows 1/3 of battery as blank, and it shows the message "Recharge the battery" too soon.

If your jetBook is fairly new, I would check the warranty information and it may be able to be fixed. It sounds like the battery is defective, or is wearing out. If it is not under warranty however, replacement batteries can be found for around $20 here :

Apr 29, 2011 | Ectaco jetBook

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I cannot connect to the internet using the USB cable port. My laptop is not recognizing driver files so I cannot execute installation of .dll files even if I have the correct drivers to install/ confirgure...

Consider just using the ethernet cable that usually comes with cable modems and plugging it into your computer. No drivers needed and simpler to configure since most routers and laptops default to auto-negotiating the settings for you.

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1 Answer

Didn't receive a user manual. Can I read it online? Where?


You can download and print the instruction manual in PDF format by clicking this link.

Adobe PDF Reader is required to view this manual. Download Adobe Reader

Hope this helps. Thanks for using FixYa.

Feb 07, 2011 | Ectaco jetBook MP3 Player

1 Answer

I have a new mini jet book and trying to download ebooks having difficutly Pls help

Hi, to download books you have to make sure they are in TXT of FB2 format. First check the format of the book you are trying do download. If it is a different format you can easily convert it with Calibre converter. You can do a Google search for this eBook converter software.

After you have a book in this format move it from your PC to the jetBook using the cable provided. Or you can put it on an SD card and insert the card to the device.

Dec 20, 2010 | Ectaco jetBook

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