Question about VeriFone PCCharge Pro Full Version for PC

Open Question

Verifone's PC Charge Pro Balance vs. Sales Balance and sales amounts don't agree on the batch settlement, so it won't settle. The duplicate transaction doesn't show on the daily reports (and the approval code isn't on the list either), so I don't see how to delete/void it. I was trying to install pc charge pro on a 2nd computer, did a test entry, got an approval but it wouldn't batch, so I deleted the whole program and went back to the old computer to run the credit cards. The card I ran from the new computer is in the balance but not in the sales, so I have money sitting there I can't get to. If I void every credit card and start over, will I cause my customers to have overdrafts from double approvals?

Posted by on

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

nayabkhil
  • 31 Answers

SOURCE: My credit card receipts do not cut between the

In windows you have to set the printer to receipt printer and where you want it to cut the tape also check under setup or settings in pc charge then printers and then receipt printer there are functions you can change there as well.


www.greenlightpayments.com

Posted on Jul 24, 2009

nonontech
  • 4737 Answers

SOURCE: PC Charge Pro How do I clear the balance? I've

Have you tried deleting the .Dat file from the root directory? If not, you can give it a try. When you open the "C:" drive, then "Program Files" then "PcChargePro..." [the name of the PC charge, i guess it's PC charge Pro], and when you look inside the PC charge component files, you'll see a file with the extension .Dat (a movie file format), simply cut and paste it somewhere like on your desktop or to another folder and try again. Run the PcCharge and check if it still show in the program.

This is all what I know about this program.

Good luck.

Thanks for using FixYa.

Posted on Oct 01, 2010

  • 10 Answers

SOURCE: Our Verifone VX510 printed our

This problem could have multiple causes. It sounds like you are receiving a settlement error, which are specific to each merchant services provider. You will have to call the merchant services provider so that they can look up the error message on their end and tell you what is causing the error. For example, the error message that you would receive if you use First Data would be different than the message you would get if you used Bank of America. Your terminal will not let you run any more cards until you resolve the settlement error. This is to prevent you from continuing to run cards in a corrupted batch, or a duplicate batch.

Posted on Jul 29, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Credit Card Terminal was batching out and it ran out of print paper, so I had to change it right then. It cancelled my batch, so did my batch process? Do I need to re-enter the credit cards from th


you would have to call your processing company and ask them to check if they sales completed the settlement. you can also run a report on your terminal by pressing the purple key marked reports, if the sales are still in the terminal they will show on this report if they settled it will not have information.

Oct 07, 2014 | VeriFone VX 510 Credit Card Terminal

2 Answers

What does must settle TSYS MEAN WONT TAKE CARD


This means that the batch file needs to be settled before more transactions can be made. Do a batch download and this should solve your problem. If you need more help call. Frank (775)338-6634

Sep 19, 2014 | VeriFone VX510

1 Answer

Batch out omni 3730


in order to settle or batch you will press the purple "more" key or the purple key to the far left until you see settle or close, then confirm amount. if you get a error message you will need to call your processor. if you get a QD followed by numbers or RB followed by numbers you need to call processor. if you take tips and have not adjusted them it will prevent from settling at times, check your sales by printing a report, press the purple key to the right of the alpha key above the 2. check your reports and try again. if you are getting can not connect to server or host, then you do not have a good phone or Ethernet connection. check those and reset the modem or terminal by unplugging and plugging back in right away. may need to leave unplugged for 60 seconds if it does not reboot it self.
if you lost the sales call processor.

Jul 29, 2014 | VeriFone Omni 3730 Aka Vx510 Credit Card...

1 Answer

Must settle equh verifone


settle batch press more key then settlement. if you get a message then you will call your provider

Jun 27, 2014 | VeriFone Retail Supplies

1 Answer

Vx 570 auto settlementIf I manually settle my VeriFone credit card terminal in the morning, why doesn't it auto settle at the scheduled time that night?


Most likely because you settled the day in the morning and your processor only allows one batch settlement per day.
The type of terminal in this case doesn't matter. Hypercom, Ingenico, PAX, Verifone etc... It is all about what the processor allows in the programming.

May 19, 2014 | VeriFone Retail Supplies

1 Answer

Our Verifone VX510 printed our detail report at closing last night, but the settlement failed multiple times. Now we are unable to use the machine to process a debit or credit card transaction because it...


This problem could have multiple causes. It sounds like you are receiving a settlement error, which are specific to each merchant services provider. You will have to call the merchant services provider so that they can look up the error message on their end and tell you what is causing the error. For example, the error message that you would receive if you use First Data would be different than the message you would get if you used Bank of America. Your terminal will not let you run any more cards until you resolve the settlement error. This is to prevent you from continuing to run cards in a corrupted batch, or a duplicate batch.

Jul 15, 2011 | VeriFone VX510

1 Answer

The amex card not read by machine. it shows on the screen:- settlement failed...


ANY card swiped when machine returns settlement failed error will probably return the same error. It's not the card - it's the batch stuck inside the machine. Whether manual batch or autobatch, sometimes the data IS actually transferred completely out of the machine but somehow the machine doesn't get that message from the backend server that settlement was completed *settlement failed* , there may have been some corrupted files, or maybe the settlement really did fail and is stuck and needs to be settled/batched out/transmitted to free up that terminal. Try simply settling that machine - press the down arrow (far left purple function key) ; press F2 Settlement and follow prompts.

Mar 29, 2011 | VeriFone VX510

1 Answer

Need to do a credit card refund for RPE


If you can recall invoice and you have not yet batched/settled your cards, just void the invoice and it will refund the amount to the card.

If you have settled the cards and cannot recall invoice, ring up a sale to a non-inventory item, do a price change to the negative amount of sale, and then charge this to the card. It will refund this amount to the card.

Make sure security settings will not let your employees ring up negative amounts or they could start refunding to their own card.

May 30, 2010 | Pc America Restaurant Pro Express

1 Answer

RB INV DATA 0001 Error PC Charge Pro Version 5.1.0


The best solution is to have tech support remove the offending transaction from the batch, and then settle the batch. Since it is just a pre-auth, you'll need to run a post-auth to complete the transaction anyway, so it's not a big deal in this case. In the case of it being an actual sale transaction, you would have to remove the transaction from the batch, and then re-run it through PCCharge as a post-auth.

If you don't want to deal with VFI's tech support (I wouldn't either), then depending on your version, you may have more options. If it's a later version 5.7.x and up, there is a batch utility that will allow you to remove the transaction by yourself. If you are using an older version that does not include the batch manager utility, you could rename the batch file (in case you need it later) and in the case of 2 transactions, re-run them in directly in PCCharge as post-auths. Verify that the correct transactions are in in the batch, and then settle as normal. (just as an FYI, pcc tech support will not rebuild any batches with less than 50 transactions. So it might not be a bad idea to learn the batch manager and/or renaming files if you are sticking with PCC).

Jan 15, 2009 | Go Software Inc. PCCharge Pro...

2 Answers

Nurit 2085


This is most likely cause by a crupt transaction or a transaction that is not aloud stuck inside the terminal. Once you batch out contact your processing comapnyask them if they see you current batch you jut settled. If so they will need to clear the the terminal and up the batch number. Just make sure all of your sale are settled with your processign comapny before you go ahead and clear the terminal.

May 14, 2008 | VeriFone (M19755014US1) Magnetic Card...

Not finding what you are looking for?
VeriFone PCCharge Pro Full Version  for PC Logo

Related Topics:

56 people viewed this question

Ask a Question

Usually answered in minutes!

Top VeriFone Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Martyn01202
Martyn01202

Level 2 Expert

217 Answers

Are you a VeriFone Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...