Question about Webroot Spy Sweeper (spysweeper) for PC
Spy Sweeper will not work. I continuously get a dialog box that says "connection to spy sweeper engine lost or terminsted". I can click on the spy sweeper icon to open the window for spy sweeper only but can't do anything after that.
I get an "alert" message (it popps up from the bottom right of screen) but I can't open them to see what they are. I also see a "4 critical shields are OFF and is vulnerable". I have no idea what that is.
My operating system is Windows XP Home Edition.
My subscription to Spy Sweeper is good until May 2009.
I have version 126.96.36.199
I'm worried that infections or something can get in now.
I have the disc when I got Spy Sweeper about two years ago and re-subscriped online.
This Spy Sweeper problem just started yesterday. I have not added or removed any programs. Just cruise the internet and answer email.
My anti-virus is Kaspersky (188.8.131.52). I have had this anti-virus since April with no problems (I uninstalled Norton--it was drivng me nuts).
One other question; should I do a search for Symantec since I got rid of Norton and get rid of everything with the name Symantec attached to it? I did a search and have some things but don't know what to do. I don't want my hard drive to be clogged up.
1- Install using this serial: SSDC-ONLN-AAAA-NNNL-NINC
2- Go into the C:\Program Files\Webroot\Spy Sweeper
3- Right click the "install.dat" file-->go to Properties--> at the bottom check the boxes "read-only" and "hidden"-->then click Apply
4- Run SpySweeperFix.v1.1.exe
Allow SpySweeperFix.v1.1.exe to run on the next Windows start up, this gives you the definition update till 2020, otherwise, you'll just get till 2006!
Hope this helps, if not, post back.
Posted on May 29, 2008
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Posted on Jan 02, 2017
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