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1 Ensure all Data is backed up, all data will be deleted.
2 Please also ensure that all USB storage devices are removed before starting the recovery process
3 Restart machine
4 When your unit switches back on, wait for the ACER screen then hold down alt & tap f10 repeatedly..
5 Please wait a moment until prompted, -How would you like to restore?-
6 Please select -Restore system to factory default-
7 Enter your defined password or enter six zeros '000000'
8 Click ok
9 Please wait until process completed, this will take 45min - 1hour
ALL personal information on the C: Drive I.E photos, programs, music and documents will be wiped when the above steps are taken. Files located on the D: Drive will be safe from the procedure.
Read more: I need to reset my acer laptop to its original factory settings but I do not know how...can someone please give me some instructions? ' Answerbag http://www.answerbag.com/q_view/666664#ixzz1SKEslLYY
Hope this resolution fix the problem on your computer.
Thanks for contacting Fixya. Bye for now.