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Do a hard reset to this set and check first. To make it hard reset, unplug the set from AC mains wall socket, and re-plug it back after 10 minutes or so.If this do not help you, check and replace its main system memory IC.
When I had Dish hooked up I had to use chanel 3 on my television or the video inputs. The Dish box will take care of all the stations that yor receive. You shouldn't have to change chanels with your tv.
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the great thing about sony is you dont need the remote to do menu functions. there is a flip down panel in the front that has the menu, cursers, and select buttons. just select the tab you need in the menu (channels) select the type of input (cable :on/off) then auto program. be sure to have the VCR off so not to program the channel 3 only.
George, your tv`s tuning system is set to "air", (roof top antenna) you need to go into your menu and change it to "cable", then do "autoprogram" again and it will add the channels above 13. You really should order the original remote for yourself, you can probably get one here; www.partstore.com Good Luck and Happy Holidays