Question about Canon MP830 All-In-One Printer

1 Answer

Need to know what to do. I have icon on screen no connection

It is not connect to computer. I can not copy or fax(which) I don't have a book please help this is all confusing to me not a computer nut.

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  • 7476 May 23, 2008

    not sure how this tech supports works. I am not talking back and forth like people do when there is a problem

  • 7476 May 23, 2008

    To Ekse, how do I do email so you can speak to me as we try to fix all in one printer. I have bellsouth.net but would like to be able to talk with you while I fix the problem at my end with your assistance.

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1 Answer

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  • Canon Master
  • 13,433 Answers

Hello, you recently bought premium assistance, seems you already accepted the other persons solution.

I can help you with remote assistance or we can speak throught email or right here.

please contact me and we can setup the remote support session so I can see your screen and help you alot easyer.

Posted on May 23, 2008

  • Ekse May 23, 2008

    Please go to www.teamviewer.com on the center right side of the page you see start customer module



    click on it and run the program. ones you have it runing, note the ID and PASSWORD it displays there. don't close the window.



    Then drop the ID and password to me as a comment just like you did before with your last message. So I can connect to your desktop and we can chat in real time to solve your problem.

  • Ekse May 23, 2008

    I would suggest you get a refund for your premium support.



    Email

    premium.support@fixya.com



    to get refunded.



    I have to go. Bye.

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Posted on Jan 02, 2017

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Hi maria_rubin!

You may need to delete some registry folders on you computer, you can check on this link to see the steps:

http://digialreader.freeforums.org/reader-library-will-not-launch-t5.html

Also, the DO NOT DISCONNECT message is normal operation while the reader is connected, to have this message disappear you may need to safely remove hardware on the system tray

Her's some info too:

http://digialreader.freeforums.org/how-do-i-eject-the-reader-reader-says-do-not-disconnect-t11.html

The message that you are not allow to copy the book, you may need to check if you are using the same ebookstore account, if you are using the same, follow these steps:

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