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your laser lens need to be clean/use a qtips and wood alcool /ject disk open cover keep door open
unplug dvd and you will see the lens just wiped whit the q tips ,gently and you done it should works fine
put the cover back and try it;if it wont work you may have to replaced the laser assembly its easy..
hope that will help you
Did you drop the dvd player or bump it at all? if not there is a small object stuck in the tray housing(more than likely) also see if the tray is off kilter especially if it's closing then opening. It's really hard to tell w/out seeing it but that's probably what's wrong.
Sounds like a mechanical problem of sorts . Hard one to call without opening and looking. Before you tear it apart I would try calling Apex Digital At 866-427-3946, as they are very good with there customers. Good luck