Question about Insignia 37" LCD Flat-Panel HDTV

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Hdmi and audio

I bought the tv recently from bestbuy now im hooking my hd cable box up to it using hdmi, now sound is the issue, i am unable to get sound when the hdmi is conneted i tried running av cables but no luck there, and suggestions on how to get sound to the tv from my box.

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  • Canucks Fan
    Canucks Fan Jun 18, 2008

    I just bought the Insignia 26 inch lcd from future shop and have the same problem so I hope this belongs here. My new Motorola 505 HD sat receiver does have dvi no hdmi but I went out and bought the dvi to hdmi converter and there was no sound. Using the AV input on the side of the TV the dvd player and game console's audio/video worked fine.

    I tried the 3 component cables that came with the HD receiver and attached separate audio cables (several different ones to make sure it wasn't the cable) and still no luck. I then tried a process of elimination by hooking the Insignia to the same model receiver that works perfectly with my LG. I did get audio but this time the picture was seriously degraded (barely any colour) with bright coloured vertical lines that moved in synch with voices. (ie: the lines would diminish when conversations were becoming inaudible and then the lines would move up again when the voices became louder and so on much the same as a frequency analyzer looks. This is a very weird problem that the original poster experienced and then some.

    Does any of this sound familiar to anyone? Thanks in advance.



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Is it possible that the output on your HD cable box is actually DVI and not HDMI type? the reason I mention is because the majority of HD cable boxes still have DVI outputs which CAN be converted to HDMI but DO NOT carry an audio signal, which would explain what is happening to you right now. If you DO have a DVI connection on your box as I had guessed then all you would need to do now is either hookup standard stereo RCAs from your cable box to the TV or preferrably, an optical digital audio cable from your HD box to the TV. good luck!

Posted on Jun 17, 2008

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It may be the top of set box.. Most times the sound and picture are auto detected by the set when HDMI is used. Both sound and video are carried in a HDMI cable but not with a S video cable. Try another HDMI cable *** dont buy the expensive one the tv don't care if they cost $125 or $25.

Posted on May 23, 2008

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