Question about Samsung Refrigerators

4 Answers

We have Samsung side by Side Fridge/Freezer Model RSE8KP KP255 ? with hatch on right for cold drinks to be stored without openeing the door. The ice block system works well but the cold/chilled water has stopped working

Posted by on

  • stuart789 May 23, 2008

    Naturally we have done all that and a technician has been able to ascertain that water enters the tube at the base of the door. The system has worked well for a year. You need to offer a much better solution

  • stuart789 May 23, 2008

    It seems the problem we have as already notified to you is a fault common to this model or similar models and I would have thought there must be a solution perhaps sugested by the manufactur. If the pipe freezes because it is in the door there must be a solution other than turning off the freezer.

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,011 Answers

Hello sir,


Click this link to see all the videos of how to fix the refrigerator problems. It will be more useful....

http://www.ehow.com/Search.aspx?s=refrigerator&Options=0


thanks
good luck

"Don't forget to rate the solution"

Posted on May 23, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Samsung Master
  • 13,433 Answers

If the water tube if frozen, I would recommend you melt the whole freezer to get the tube open again.

I suppose that would be a temporary solution as it might freeze again.

If freezeing of the water tube is the only problem in the system then that indeed would solve the problem for a while, have you considered changeing the temperature in the freezer if its too cold?

Posted on May 23, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 207 Answers

Please replace the capillary in the door system and then let me know cause in this sceanrio ur tech might have check the gas level in the compressor and might have cleared the tubes due to the time spam the capillary tubes expand and might be a possiblity there could have the thermostat!!! pls mail me for the further upgoing ...erpenny_varun@yahoo.com i not a regular visitor on this web

Posted on May 23, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,587 Answers

Hmmm....can you check the hose to make sure it's not crimped, and that the source of water is still connected and 'on'?

Posted on May 23, 2008

  • Patrick Michaels
    Patrick Michaels May 23, 2008

    well...one can imagine from the original posting, that asking a question of clarification is a needed step in determining a proper solution. We usually assume nothing when working in this environment.

    I recommend, based on this discourse, that you repost this to the expert pool, so that your issue can gain a solution consistent with your needs.




  • Patrick Michaels
    Patrick Michaels May 23, 2008

    that may be the situation, but we never assume any condition, and can only proceed based on what you post. Mind reading is not part of being a Fixya Expert. Perhaps you'll see some other valuable input here, but I'd recommend that you provide more details in your communications.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a dometic rv fridge, the freezer works not the fridge


you have to send the brand name and model number so i can help you.all that happens is the evapcoil in the freezer gets cold,the evap fan motor blows cold air from the freezer into the fridge side,depending on your model you could have a bad damper,this is a door that is in the fridge section,it opens and closes letting the air come in,try this,open the freezer door,if you don't hear the fan blowing you could have a bad fan motor,also touch your hand on the back inside wall of the freezer,if you have frost or like ice on the back wall you have a defrost problem,ice is biulding up on the coil and the fan can't blow the air over to the other side..if you need more help,do these tests and send the model number off of the machine and brand name,side by side or freezer on bottom,open the fridge door,look up on right hand side wall near ceiling or on ceiling,freezer on top look on left side in fridge section.

Jul 12, 2012 | Dometic Refrigerators

2 Answers

My kenmore side-by-side refrigerator is less than 4-years old. freezer works but refrigerator stde does not get cold. ice accumulates on lower vent in refrigerator.


all it does is the evap fan blows cold air from the freezer into the fridge section and returns through the bottom air vent,so if there's ice there most likely one of the doors was left open,check the freezer for frozen water droplets on packages or on the walls and shelves of the machine,if you don't see that open the freezer door,if you don't hear the fan blowing you could have a bad evap fan motor.if the fan is blowing in the freezer from the bottom remove the second draw or bin and put your hand on the back inside wall of the freezer,if there's frost or like snow on the back wall you have a defrost problem,bad defrost thermostat,defrost heater,timer or board depending on what model you have,if the fan is blowing and you don't see any problems that i talked about you could have a bad damper,on some machines there's a damper door that opens and closes to let cold air into the fridge section,if it's bad it won't open and no cold air can blow in from the freezer,if you think the door was left open,remove anything that's in the way,in the freezer side and the fridge side,shut the machine down or unplug it and with a hair dryer melt out the ice,don't keep the heat in one place for to long,you can melt the vent if it's plastic or styrofoam,after you think it's melted out start the machine and put your hand up in the left hand corner in the fridge section and see if you can feel any cold air blowing in,there could be ice up there too,next time send the model number so i can look up your model,on a side by side you'll find the tag on the right hand side wall in the fridge up near the ceiling or on the ceiling near the light.hope this helps,if you have another fridge you could move the food and just shut the fridge down with the doors open and let it melt out on it's own overnight.good luck

Sep 05, 2011 | Kenmore Side by Side Refrigerator

1 Answer

On my Maytag side by side, stainless steel fridge, Model #: MSD2651KES. The freezer works perfectly, but the fridge will not get cold, but if you open the freezer it will start sending cold air to the...


Its defrost problem.--------- When you open the freezer door, then ice starts getting defrosted, because outside temperature is warm and due to that inside ice gets bit melted.--------- -------------- The working procedure of this unit is as follows: --- The compressor starts then it cools the freezer section. When the freezer reaches its cooling level the defrost cycle starts functioning. In this cycle the fan in the freezer section starts running and the cool air in the freezer section is passed to the fridge section and the fridge section gets cold. The air from freezer to refrigerator passes from the section, in that section the damper is located. ----------- The damper is operated by a motor.Its a complete damper assembly with motor included in it.--The damper has door.Which closes and open with the help of motor.In your case the damper door is blocked by ice, because your refrigerator is not defrosting.But when you open the freezer door, the inside ice gets bit warm and it starts melting and this lets the fridge section get cool.------------------- In this case you will have to manually defrost the ice and inspect, if the problem solves.For manual defrost procedure, click the link below:-------- Click this below for more detail:--- http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html ----------- This will help.Thanks.Helpmech.

Aug 11, 2011 | Maytag MSD2657H Side by Side Refrigerator

1 Answer

Fridge not cold, freezer working fine


I also a similiar problem with my Hotpoint s/s refrigerator HSS25GFPJWW refrigerator...just called GE said that they don't have a recalled listed on the motherboard for the refrig...but according to people on this site there is!!

May 05, 2010 | Hotpoint HSS25GFP Side by Side...

1 Answer

FREEZER SIDE TOO MUCH ICE FRIDGE SIDE NOT TOO COLD


If it has ice buildup on the back wall inside the freezer, it appears to have a defrost problem. Unplug it, put your food in another unit (or ice chests), open the freezer door and let it thaw out overnight for at least 12 hours or more, or until all the ice has melted from *behind* the back wall. Then close the doors and run it for 4 hours and check to see if the fresh food side is cold. If it is, call a repairman to fix the defrost problem. That could be a burned out heater, terminator, or defrost timer depending on your exact model.

Jan 03, 2010 | Whirlpool Refrigerators

2 Answers

My side by side kenmore refrigerator, freezer isnt freezing


the fan in the freezer is not working to blow the cold air in the freezer you need a new fan you need a repair man it will cost you $300 good luck i have the same problem don't buy samsung they are useless that why home depot don't sale samsung

Nov 12, 2009 | Samsung RS265LABP Side by Side...

2 Answers

User manual whirlpoolfridge freezer 20rid3 sf i have lost user manual


Call Whirlpool. The number should be on model tag inside freshfood. Either upper right or upper left.

Sep 08, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Side by side freezer works fine ice cold.fridge not so good. only at 57 degrees


Listen for the fan motor to run. Open the freezer\ push the door switch with your finger \ listen for the fan that blows the cold air to the fridge. only the freezer side gets cold...fan blows cold to the fridge side. If the defrost timer has broken then ice may be blocking the flow of cold air to the fridge also. Only 2 things to check. Good Luck

Dec 11, 2008 | Kenmore 57029 Side by Side Refrigerator

3 Answers

Freezer works but refridgerator warm


you could find ice behind the back panel - worth a check. however the problem is probably ice in the return vent from fridge to freezer and the only way to cure is to switch off and leave for a day with doors open. if im right and you try this, if it re-occurs you may have a problem with the defrost system

Apr 06, 2007 | Kenmore 50522 / 50524 Side by Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

108 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4630 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...