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I would suggest reading the user manual for the Evenflo SureRide convertivble car seat, which is available here:http://www.evenflo.com/Portals/0/instructions/Inst-SureRide-T65-0911.pdfAnd be sure to contact Evenflo. They can provide the best help for your problem:http://www.evenflo.com/corporate.aspx?id=175 Also, these how-to installation videos may be helpful: http://www.evenflo.com/support.aspx?id=494
Ok take the legs off of the top part (white) just twist and the top part comes off; then twist the springs off. Now take the legs that you took off and slide them through the first hole of the bottom from the bottom not the top; do all three legs and you have a table.
You can pop off the toys the tigger and flower one you have to push the thing till you have a big enough for it to slide through.
The disney pooh car pops right off of the top part; then you just unscrew the car from it's bottom (2 screws) take it off the track and volia you have a car.
I bought mine from someone but with a little bit of imagination I figured it on my own. lol.
Let me know the part number and date of manufacture.
On the inside of one of the legs when you adjust it to the highest level or on the underside of the plastic seat ring. https://plweb.evenflo.com/replacement_parts.aspx
Typically you would depress the buttons on the outside of each pedestal and then slide it down to fold it. If this doesn't work check to see if there is a broken spring, button or a secondary safety latch/button. If you are still having trouble , message back with the model# or year and I can be more specific.