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mine had the same problem. go into memory under settings and (if you have a card) move some pictures/videos/music/sounds to the card from the phone memory. if you don't have a card, try deleting a few pictures/videos/music/sounds from your phone memory.
the device has to format the card. at this time the phone will create folders for music, videos, images, and what not. now when you insert the card into your computer you will open the card and copy the files to the music folder. this will allow access to the files from the handset visual platform. Good Luck and please rate this solution!! :D
You phone will only support certain file formats. Go to Samsung and get the manual Click Here The owners manual will tell you what music files, video files, picture files are supported by the software. Then you may have to convert your files to work in your phone. Let me know if this helped by rating the post...Thanks
Please try copying the media files again to your sd card. If that doesn't solve the issue the problem coould be due to the bit rate of the media files you copied. Try reduvcing the bit rate using a software and copy the files again.
To access your music files you have to change the Storage Device.
For example if you want to access your RINGTONES or SOUNDS, do as follows:
1. Go to MY STUFF menu by pressing the CIRCLED button between the GREEN (SEND CALL) and the RED (ON/OFF) buttons.
2. Select SOUNDS.
3. Hit the middle multiple bar between the BACK and GO TO options on screen (SOUNDS MENU).
4. Select SWITCH STORAGE DEVICE and select the CARD option.
You're now accessing your files from the MEMORY CARD.
If don't find the mp3 files, try and take pictures to store them on the card. If pics are not retriveable, the card is bad.