Question about Acer TravelMate 354TE Notebook
Heya i recently installed Microsoft Word 2003 on my Travelmate and used it no problems for a few weeks, but now the keyboard is disabled within the Word programme, and it says i`m unable to alter this document. Is there a keyboard lock or function that i may have triggered inadvertently? The keyboard is fine for every other application. Cheers, Dave
It's not the keyboard. If it was, it wouldn't work in anything.
It's possible that the "normal.dot" template is protected. This will result in any document created using that template also being protected. Try going into File -> New and creating something specific, for example a menu, that uses a different template. If suddenly you can use the keyboard, then you've found the problem.
Under those circumstances, use the Windows Search tool to find the file "normal.dot" and delete it. When you run Word again it will create a new, unprotected document template called "normal.dot" and Word should function correctly from then on.
Posted on May 26, 2008
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