Question about Gateway GT5220 PC Desktop

3 Answers

I am having probs with my gateway.

It continually power cycles itself, and is driving me crazy. it's giving me an error message that it could be caused by a software change. also giving me an option to start in safe mode, or 2 other modes, this is all on a black screen, and then it shows it is going into power save mode, and then reboots restarting trying to power up and start windows, but don't just goes right back to the same black screen. Can you PLEASE help me? Gate way themselves, as far as customer service totally sucks!

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  • sweetone42 May 23, 2008

    Please someone help with this issue!!!!!
    Anyone that can tell me what to do.
    My kids school work, the entire year is on this pc, for 2 kids, i need to at least save that!
    Also, I have all the disks that came with it.
    Please Help.


  • sweetone42 May 23, 2008

    yes. my daughter was downloading a game. zoo tycoon. and when it shows that screen, it does say last known good....but won't let me click on any of them. I haven''t tried anymore since a couple days ago. i have to unplug the computer or power it all the way down to get it to stop the cycle it does. thanks so much for helping me. It will be later today b4 I am back on, but I will. if you think you may need to call me and could walk me through a process, let me know and Ill give you my #. Thanks and btw...absolutely BEAUTIFUL BABY!!!!!!
    Be Blessed!



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Simple solution. Trash the computer and buy a mac. I bought a gateway computer... Ended up costing me almost $3000 and about 30 hours of my time. It still doesn't work. DON'T BUY FROM GATEWAY. Get a more reliable computer from apple.

Posted on Feb 20, 2009

No, it brought up a menu screen that says:
Please select boot device:
SM-HL-DT-ST DVDRAM GMA-4020B
1st FLOPPY DRIVE
PM-Maxtor 6Y080L0
IBA FE Slot 0240 v4109

I am leaving it like this until you tell me what i need to do.
my daughter went to a site online and was trying to download a free trial of zoo tycoon2, off of zootycoon2.com. She said it asked her if she wanted to save it or something, and she x'd out of it, and she went to take a bath, and when she came back, the computer was doing the power cycling or whatever. If you'd like you can yahoo msg me at mamaloveshergirls, and maybe you can help walk me through it. I would really appreciate it.

Posted on May 23, 2008

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First off, have you recently installed anything?

One of those options it is giving you besides Safe Mode is most likely "Last Known Good Configuration" and if you have recently (very recently) installed some software it could be causing some trouble. Last Known Good would revert back to before that software was installed. Whether it was a game, productivity software, etc. Any number of programs can cause this trouble. But before trying anything, let me know if you recently installed anything.

Please let me know so I can further assist you. I am in California, so its late (by my standards!). I will answer again in the morning.

Posted on May 23, 2008

  • Eric Smale
    Eric Smale May 23, 2008

    Okay, lets try this first:

    When you turn on the computer, start tapping the F8 key. This should give you a boot menu. It will have items that you have seen before, i.e., safe mode, last known good, etc. Try and select Last Known Good. It will then ask you which operating system (it should ask you this, from what i can remember). Of course, select Windows XP (I assume you are using XP). Then let it boot. Hopefully, that will solve the problem. Please let me know if this does not work.


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Posted on Jan 02, 2017

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