Question about Microsoft Xbox 360 Console

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Xbox laser lens

It dosnt know its a xbox game and it says put it in an xbox, what do i do?

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  • sithspit May 23, 2008

    hi im a 12 year old boy and i need help.every time i play a disc it scratchs a circel on the disc what do i do

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  • 427 Answers

Ok, first make sure not to put any more disks into the console because it is ruining the disks. Call 1800-4MY-XBOX, and you will need them to repair your console.

Posted on May 23, 2008

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You need to either open the console or use a air duster. Make sure you do not ever use a dvd lens cleaner disc. They are too hard on the laser and can wind up scratching the laser lens. You can find a brand new laser on ebay for about $10 shipped. If you do not know how to do this you can always take the laser and console into a tv repair shop and they should install it for you for under $65. If you want detailed instructions on how to replace the laser or clean it, follow this link: http://www.youtube.com/watch?v=BMissjiWwh8

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It sounds like your laser lens is REALLY dirty. Use a laser lens cleaner, which can be found at any store (CVS, Walgreens, etc). They don't cost very much either!

Good luck and take care,
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