Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Carriage jam message

I get the message, "open door clear carriage jam press enter"
I open the door, but there does not appear to be a carriage jam.
I press enter, but the same message comes back.
I shut off the printer, turn it on to re-initialize and it retains the same message.

I don't see a jam. What is sensing there is one. Or how do I correct the error message.

Thanks

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  • jkellogg1 May 24, 2008

    Thanks for the info. It definitely helped in the end. As it turns out the problem was created when I tried to use some special thick paper. It was so thick it messed up the bottom of the ink cartridge. I removed and cleaned the left and right cartridge then used the #6 to power back on and all is well. (I tried the #6 alone many times prior but the error message always returned). Thanks for all the help and advice!

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I removed the cartridges and cleaned them. Powered on with a full reset, and Voila!
Thanks to all who posted other suggestions where I got the ideas.

Posted on May 24, 2008

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Hi,
unplug the power cable without powering the printer off,
press and hold # & 6 on the printer ... while holding these two keys connect the power cord and do not release the keys till the screen turns off. press the power button to turn the printer on ... it ll go through a reset and it ll be working fine, if the issue persists let me know

thanx

Posted on May 23, 2008

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