When I open Dell 24000 I get an error sign primary drive 0 not found
It tells me to hit f2-- but when I do I get no response.
A colleague told me it was a loose cable so i have opened the tower but I do...
the hard drive IDE cables are flat, ribbon cables, usually grey and about 3 inches wide. do not confuse this with the floppy drive cable, which will look identical, except that it is 2 inches wide.
the cable could be loose on either the motherboard IDE controller end or the hard drive end, so wiggle it in tighter, or unplug and then re-plug it at both ends, and then try to boot. if that does not work, then replace the cable.
if a new cable does not fix it, then the hard drive itself may have failed. install the hard drive in a DIFFERENT working computer as a secondary (slave drive) by installing it to the middle connector of the IDE cable (IDE cables have a connector for the "master" or only drive at the end, and a plug for a "slave" drive in the middle of the cable), and see if you can access it. it will probably show up as the "E" drive under "computer" or "my computer". if it does not show up, check and see if it shows up under "administrative tools>computer management>disk management". if the drive is not showing up, then it is dead. if the drive works in the second computer, then the IDE CONTROLLER is the culprit.
if the motherboard's integrated IDE controller is dead, you may want to try the OTHER IDE controller socket. most computers from that era have 2 IDE controller sockets, and usually attach the hard drive(s) to one, and the cd/dvd rom(s) to the other. since the hard drive cables have plugs for 2 devices, you can attach both the hard drive and a single cd/dvd drive to the 2nd ide controller socket, in cases where the 1st ide controller soocet no longer works. attach the hard drive to the end of the IDE cable, and the cd/dvd drive to the middle of the IDE cable, as the "master" or boot device should always be attached to the end of the IDE cable.
you can also purchase an add-in, pci card ATA/IDE controller card, and use this instead of the motherboard's integrated IDE controller sockets.
Nov 06, 2010 |
Computers & Internet