Question about GE Microwave Ovens

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I need to talk to someone on the phone please my number is 1-360-495-3203 ask for JIM ty.

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I'll be happy to follow up with a phone call, or feel free to contact me directly if you need more help.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on May 24, 2008

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Started with lights on ceiling left side three tube replaced tubes replaced board now getting f3h code


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Keypad on our microwave is malfunctioning


You have a shorting membrane keypad. If the oven is coming on by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and please do not leave it running unattended.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you would like to have us do this repair for you, we do that for $39.95 plus part costs.

Feel free to contact me directly (and please remind me of your model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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My Touch pad does not work, can someone help? kenmore mocrowave model 721.62624200 microwave buttons work sporatically. if i push in a downward motion they work sometimes microwave blew a fuse a couple of...


It sounds like the keypad is worn out. The fact that you can get them to work sometimes by what direction you push on them, tells me that the contacts are not working correctly.

Did you have this problem prior to the fuse blowing or did it start after you replaced the fuse?

I don't believe the fuse blowing is related to the keypad problem. I also don't believe that you have a microprocessor problem because you say that the function buttons work but the number keys don't work right. If the microprocessor was faulty, it would not be able to read any of the keys.

The fact that the number keys are not working doesn't surprise me. When you go to cook something, you will press the number keys several times, while only pressing start or stop once. This is why your number keys have worn out first. These keys have a limited number of cycles (presses) and it sounds like its time for a new keypad.

Please let me know if I can be of further assistance to you.

Good Luck!

- Jim

Feb 21, 2008 | Microwave Ovens

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