Printer is copying and printing very faintly.
Since installing new cartridges a few weeks ago, we have made about 100 copies. Both the printer and computer show the ink cartridges to be a little more than half full. ??????
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I'm having a simialr problem, I can get my Kodak EasyShare 5300 printer to print pictures just fine, I can even get it to copy & print from the scanner. In both black and color inks. What I can not get the Kodak EasyShare 5300 Printer to do is to print from Microsoft Office Word, or Works for that matter any text document what so ever. I've never had a problem with the printer ever, not even when I upgraded to Windows 7 it printed just fine up till a few months ago and started acting up. At first I thought it was because I hadn't used it in awhile so I replaced both cartridges so they are brand new. Tried my experiment again and it did the same thing, pictures, and copy and print from the printer works just great...text however from the Word programs....nothing but a blank page.
Running Windows 7 - 64 bit Dell Touchscreen, Dual Core Processor. Before you ask...before this incident the Kodak Printer intergraded just fine and worked without incident. Since it is not the printer portion (unless its the printhead), it has to be a software problem...although, I used the disk that came with the printer to re-install it and not from the web just in case that was the problem. Course would installing the web upgraded software be of any assistance? Anyone have any solutions? Thanks.
Not too long ago I had the very same problem. After TWO days with Kodak support over the phone they had to send me a new printer. It has to do with the printer that only they can repair. Reinstalling software will not fix the problem, at least in my case. Hope it works out.
Instead of pressing the start button to print, you need to press the small ON/OFF button. The start button works to copy/scan. But to print, you will need to turn the printer on first. Once the printer is on, the computer should recognize it fine and allow you to print from your applications.
My printer worked fine since April but this week, I could not print. Thought my ink had dried up although I only replaced it just before christmas.
Bought new ink, installed it and still nothing. Calibrated, cleaned etc. etc. re-installed the disk to do maintenance and after several frustrating hours trying to fix it, I called my local Staples, the store at which I purchased this printer to ask for help.
First of all he said, what printer is it, black or white. I responded white to which he said okay that identifies the model for me. I am sorry to tell you that Kodak has acknowledged a problem with their print heads and have sent us several to replace the faulty ones. I said lovely, I wished I had known that several frustrating hours ago and he responded that it was his understanding that Kodak was going to announce this to all registered owners via a bulletin. Unfortunately I did not get it so wasted a lot of time. He requested I come in and get the new print head or if need be bring in the printer and they would install it for me. I am pleased with the store's response but not very happy with Kodak's lack of committment to get the word out.
Remove the black and color ink cartridges. Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead. Place the printhead right back into the printer and push straight back on the back wall. You should hear a loud snap. Replace the ink cartridges which should snap as well. Close the printer. After about a minute or so the printer will ask you to do a calibration. Insert a paper and press start. Scan the calibration sheet. After that, in the menu, do a printhead clean. Do one basic and one deep. Print a demo sheet to see if anything has changed. If the picture looks better, continue to do cleans. In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead. The whole process is short and free. The number for Kodak AiO Support is 1 800 421 6699.