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Rca DRC 8335 dvd/vcr combo --VCR tape stuck. won't go in and engage or eject. Unplugging doesn't work.

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  • Anonymous Mar 29, 2009

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Call this number 877 805 0519

You need to have the model number (DRC 8335) and the serial number before you call.

Apparently this model has had a lot of problems as they have set up this number specificaly for this model. They will ask you a few questions and then they will send you another unit. You will to pay to ship it yourself. You should read the reviews on Amazon.com.

As for geting your VHS Tape out ...Hopefully when they send you a new machine they can send your tape back with it...but dont count on it.

Posted on Jul 10, 2008

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This was my response from Thomson:
We no longer have a network of authorized servicers. I suggest you check your local yellow pages or do an internet search for a nearby electronics repair facility.

The symptoms you describe are indicative of a power supply problem within the unit. My understanding is the most common failure of this nature is related to low voltage filter capacitors. These are C216, C218, C219, C226 & C228.

Regards,
Bob
Thomson Service Network

Posted on Aug 03, 2011

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Posted on Jan 02, 2017

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I purchased a RCA DRC-8335 DVD/VCR RECORDER COMBO


For anyone who has an RCA DRC 8335 with dvd Recorder, here is a suggestion.
If your tapes have been recorded in SLP Mode, om another player, I can tell you they will NOT play on this thing!!
So, merely take another VCR, and a blank tape, Place the blank tape into the RCA DRC 8335 VCR side, and then, go to its Set-Up Menu, and go to OUTPUT. On the "ACTION BAR"Change the the RCA's output to "FRONT" and then, play the VCRr you stuck on top of the RCA!!
When the inage on the "Source tape is shown,
Record onto the RCA, in SLP Mode, Now, it will play, just fine.
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