Question about Curtis SMP228 MP3 Player

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I can't get my Curtis MP1003 MP3 player to work.

The computor doesn't recognise it. When you push the button to turn on the player it comes on -sometimes-but shuts off right away.

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Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 22, 2008

  • Corey Knoettgen
    Corey Knoettgen May 22, 2008

    Q: When turned on, The WELCOME screen goes on but the unit shuts down after that even with new battery.
    This may be caused due to damaged firmware but can be recovered by firmware upgrade. Click on the link given below to download the Firmware folder on your computer. When done, refer to file "procedure.doc", a Word file included in the Firmware folder, and follow the procedure to upgrade the Firmware of MP3 player. Download the Firmware folder at http://www.curtisint.com/html/custservic...

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Posted on Jan 02, 2017

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Player will not come on when pushing or holding button screen wont come on at all if i plug it in to the computor it lights right up i tried putting some songs on it works normal on computor as soon as i...


If the player cannot be turned on:
" Reset the player by pressing and holding /
MENU for more than 10 seconds."*pg. 25 from manual
If the reset doesn't work, I would try a firmware update.
I have attached a link to the manual. Thanks for using FixYa
http://www.voxxsupport.com/images/User%20Manuals%20-%20FAQ%27s/M4302.4304.4308_DOC_OM.pdf

May 25, 2011 | RCA M4304 Digital Media Player

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Needs reset.when turn on player the curtis name appears n remains


Hello,

Here's the link to the user manual for the MPK1021:
http://www.curtisint.com/html/CustService/Manuals/CUR_MPK1021_EN.PDF
Reset of the player, by pushing the PLAY/ PAUSE together with the VOLUME +/- button.

May 14, 2010 | Curtis MPK2066 MP3 Player

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Curtis MPS1015


the only thing i see is that you have a defective mp3.....i'd return it for another one

Dec 29, 2007 | Curtis SMP228 MP3 Player

2 Answers

Curtis MPS1015


I had the same problems you described and kind of stumbled my way through a solution. Hope this helps:

First you need either the driver cd or down load the drivers from the curtis website. Btw, there is also a pdf'd version of the procedures.doc that they are referring to (I too could not find after downloading the zip file wth the firmware update).

1. Hold down the on button on your MP3 player, and plug the player into your PC (via USB cable). Keep holding the on button until the found new hardware wizard comes up. (you can let go after that)

2. Check "Install from a list of specific location", click next.
3. Check "Include this location in search" and point to location of your driver files (either CD or folder that you saved them in). You only need to navigate to the "Driver" folder, and it should do the rest. Complete the rest of the New Hardware Wizard.

Here is where the document differs from my experience.
4. You will be prompted to restart your PC.

At this point it was all trial and error and I had to perform the first step again to get the MP3 player to re-connect to my pc.

5. Unplug player, hold start button down, plug back into PC.
6. Locate the firmware upgrade folder that you downloaded from the Curtis website. In this zip file, there is an app folder, open. In the app folder ther is an .exe file named "stupdaterapp.exe, double click on this .exe file.
7. The updater should pop up (Sigma Tel MSCN Firmware Download dialog box).
8. Check the "Format Data Area" box and click yes to the warning message that pops up.

It should start checking your mp3 player's firmware to compare to the updated version. If at any time the box under the format data area box says "Please connect device", unplug mp3 player and try plugging in again while holding the power button.
If the start button at the bottom of the box is NOT greyed out, then you are in good shape.

9. Click start and ensure that the MP3 player is not unplugged during this process.

This worked for me. Hope it does for you too.

Nov 12, 2007 | Curtis SMP228 MP3 Player

1 Answer

Curtis mp3 1 gb cannot figure out how to delete playlist and enter new one


Get English manual from: http://www.curtisint.com/web/categoryA.asp?category=MP3s&subCat=MP3&catName=MP3%20PLAYERS&p=2 - make sure it says EN, not FR

Use windows media player to delete songs

The play button is the on/off button on this player - hold it in for 3-7 secs, and it will shut off.

Oct 23, 2007 | Curtis SMP228 MP3 Player

3 Answers

Curtis mp3 player


I think you are going to have to connect the Player up to your PC via it's USB cable and then possibly repartition and reformat.. Do you have the, any? software that came with ya player installed on ya PC? If so often all "Utilities" to do this are included. Here is a link to the Curtis web troubleshooting I am sure ya will find help there too. http://www.curtisint.com/support/troubleShooting.asp

Aug 12, 2007 | Curtis SMP228 MP3 Player

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