Question about Motorola Mobility V551

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When I flip open, screen shuts off

Screen shuts off when Phone is open. If I close it or use a small screw driver to push on the rubber shut off switch the phone comes to life. I know it sounds a little odd, but any suggestions?

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  • MTEXX Jul 07, 2008

    Motorola v551 world phone provided by Cingular.
    Very similar issue. When I flip the clamshell open, the screen sometimes flickers- sometimes it flickers a LOT. Not only does it flicker, it will reset my feature navigation to the desktop- e.g. while looking up a name in the address book, it sets me back to the desktop. When on a call and this happens, the call is DROPPED.
    It's as though it does a partial reboot, if that makes any sense.

    I've found that I have to hold the phone about 80% open to keep if from doing this. Forget tucking it over your shoulder or using the speakerphone option.


  • svendali Aug 29, 2008

    Screen shuts off when Phone
    is open. If I close it or use a small screw driver to push on the
    rubber shut off switch the phone comes to life. I know it sounds a
    little odd, but any suggestions?

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  • 7,752 Answers

GC - the phone needs to be dismantle and then placed back together to make it work...so take it to a mobile service center to have that done.


MTEXX - the phones firmware need to be reflash on the phone to correct this issue.

Posted on Jul 22, 2008

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--------------------------------------------------------------------------------
This ONLY covers unscrewing the housing and splitting it open? that ALL. You'll need a T-8 torx driver for this.

Step 1: Turn you phone off, turn it over, take off your battery cover, take out your battery, and take out your SIM card. Be careful with your SIM card. Unscrew your antenna, remove it, and take out the metal antenna tube.

Step 2: Get your T-8 torx. Unscrew the THREE torx screws in the battery compartment. They are located in the bottom two corners and in the top left corner of the battery compartment.

Step 3: Peel back the right hand side of your ?Nextel? sticker just above the battery compartment. Peel it back ONLY A LITLE, until you expose the fourth torx screw. Use your T-8 torx to unscrew it.

Step 4: Carefully separate the two halves of the housing. BE CAREFUL, and keep in mind that at the top of the phone (near the flip hinge) there are cables still attached (the flip ribbon cable and the headphone jack). You will not be able to separate the two halves of the phone body all the way and will want to make sure to keep the top part of the housing relatively close together. If you screw up and damage the cables up there? don't try to blame us? we warned you.

Step 5: Do whatever it is you wanted to do that required you to split apart the housing in the first place (e.g. replace a keypad, PTT buttons, etc.), put the two halves of you phones body back together (carefully aligned) and screw the torx screws back in.

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Step 1: _This is optional, but is ideal for those nervous people out there who don?t want to take any chances. Remove your antenna and battery but put your battery cover back on.

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