Question about Motorola Mobility V551

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When I flip open, screen shuts off

Screen shuts off when Phone is open. If I close it or use a small screw driver to push on the rubber shut off switch the phone comes to life. I know it sounds a little odd, but any suggestions?

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  • MTEXX Jul 07, 2008

    Motorola v551 world phone provided by Cingular.
    Very similar issue. When I flip the clamshell open, the screen sometimes flickers- sometimes it flickers a LOT. Not only does it flicker, it will reset my feature navigation to the desktop- e.g. while looking up a name in the address book, it sets me back to the desktop. When on a call and this happens, the call is DROPPED.
    It's as though it does a partial reboot, if that makes any sense.

    I've found that I have to hold the phone about 80% open to keep if from doing this. Forget tucking it over your shoulder or using the speakerphone option.


  • svendali Aug 29, 2008

    Screen shuts off when Phone
    is open. If I close it or use a small screw driver to push on the
    rubber shut off switch the phone comes to life. I know it sounds a
    little odd, but any suggestions?

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1 Answer

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  • Master
  • 7,752 Answers

GC - the phone needs to be dismantle and then placed back together to make it work...so take it to a mobile service center to have that done.


MTEXX - the phones firmware need to be reflash on the phone to correct this issue.

Posted on Jul 22, 2008

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