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Re: water dispenser system
The dispenser in the freezer door has a small low temp heater surrounding the dispenser compartment to keep this from happening, and also to keep condensation from building up around the dispenser. this heater may have stopped working.
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Water is frozen inside the water tube that runs inside your freezer door. If you empty out the food in the door, you can use a hair dryer on medium heat to warm the frozen piece so it loosens enough the dispense out. Every 5 minutes, close the door and check if water dispenses. It takes between 15-30 minutes.
GE makes a dispenser water tube heater that attaches to the top of the dispenser tube to prevent frozen tubes. The part is WR49X10173. Check to make sure it is compatible with your refrigerator. Amazon and Walmart.com sells the part. Good luck!
If the light and ice dispenser on the front panel works and If your fridge is 4 years old or older, the insulation in the freezer door has most likely deteriorated and the water in the tube feeding the water dispenser has probably frozen. Open the freezer door, put a blanket over the food to keep it from defrosting, and use a blow dryer to defrost the door. Blow the hot air on the flat panel inside the door (the backside of the water dispenser). Close the door about every 5 minutes to check to see if the water works. Once the water begins to flow, you have successfully defrosted the ice in the tube. Defrosting the door works for about 12 hours until it freezes again. To solve this problem, I placed a 10" weedeater line up thorugh the dispenser nozzle leaving about 1/8 of an inch sticking out. When the line freezes again, pull out the weedeater line, dispense water to free the ice, and then reinsert the weadeater line. I keep the line in all the time...it works great! If the light or ice dispenser do not work, the problem may be *********** board.
I found that the door on the GE side by side doors are not accessable and cannot be repaired if a water line inside the door is defective. The entire door must be replaced at a cost of almost $370. The problem, which seems to be quite common relative to the lack of water at the dispenser, is the result of the water tube in the door freezing due to excess cold levels in the freezing compartment. This is probabley due to poor insulation around the water line as in exits near the ice dispenser gate. The solution is simple, lower the freezing level and use water frequently to keep it from freezing. Also, keep the lines clean by changing the filter often if the local water source is laden with particulates. I think GE should foot the bill for changing doors or re-engineer the doors to access the area where the water line makes contact with the cold surface of the inside panal.
2 things i want you to try before you call a tech out first under frezer door there is a connector where the 2 lines connect disconect both off now actuate the water at door if you get water out the line that means your line inside door is frozen 2 if you don't get water that means your water reservour is frozen so to solve problem cheapest way is to derost it by unpluging it for maybe 2 days and if it was frozen it should go back to normal and this time keep your temps in right settings refrigerator section at 37% and freezer from 0 to 4 % at all times that will keep lines from freezing
I have a 3 year old GE GSL25 refrigerator with the water/ice dispenser on the freezer door. Even when setting the freezer at 2 and turning the fridge's lower drawer to the warmer "cheese" setting, the water dispenser line would freeze every few weeks. If you have this problem, first verify that the water filter (back of the fridge) is not clogged and that water flows from the water line at the bottom left corner of the freezer door (disconnect and press water delivery dispenser-see owners manual). I used the hair dryer recommendation to unfreeze the line by heating the flat area of the freezer door directly behind the water dispenser area (~10 min did it). The trick to keep if from freezing up again involved buying a cheap foam sleeping bag mattress (~1/3 inch or 1 cm thick) made of a polyurethane foam (pretty dense). I cut it to match the flat area of the freezer door behind the water dispenser and taped it to the door with packing tape. For the past 3 weeks (even with freezer at #4 setting), my water is flowing freely. Personally, I think this solves a product defect with insufficient insulation in the freezer door near the dispenser water line.