Question about Philips GOGEAR SA6045 MP3 Player

2 Answers

Philips gogear sa6045 and wmpinfo

Hi
I bought one in the US a few weeks ago. Sync'd a load of tracks and all was fine. All of a sudden all of the tracks , artists etc appear as WMPINFO and nothing plays. Deleted them all and tried to re sync some and they all just now come across as WMPinfo's - even the tracks I sync'd last time.
Feel like chucking this piece of junk in the bin - please help!!!

Posted by on

  • 2 more comments 
  • Stushrew May 24, 2008

    Your advice combined with the repair feature in device manager sorted it - THANK YOU!!!!!!!

  • DAgirl Jul 14, 2008

    I received a Phillips GoGear SA6045 as a gift. Soon after some of my songs appeared as WMPInfo. I took it as my mistake, ya know, disconnecting it from the computer before it said it was okay to do so. So After rebooting it and redoing my whole entire song list. It was fine. Now some weeks later it has happened again. I deleted off all of the WMA. files that were on it, because I realized that maybe that's whats causing the problem. Still even after I deleted those files, some still appear as WMPInfo. Help.

  • Anonymous Nov 30, 2008

    I am getting so mad at seeing WMPinfo on my screen!

  • Anonymous Dec 24, 2008

    i want software

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem with my mp3 player after i refreshed the software.
this is what you have to do:
you have to connect your mp3-player to your computer and open the folder of your mp3 player (computer>click on your mp3-player) and then you just have to delete the wmpinfo.xml file.
(maybe you should save the file on your pc just in case the trick doesnt work)
after i did that all the songs worked again :)

i hope i could help anyone
norman

Posted on Feb 15, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Mp3 players are more complicated than ever. This player only accepts DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters.

Another possibility is that you got the older firmware version on the mp3 player. Go to www.usasupport.philips.com and go to the software and drivers section for your specific model number. There you can find information on updating your player's firmware - this will fix the player if your problem is caused by a corrupt database.

-Tha Mp3 Doctor

Posted on May 22, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Philips GoGear ViBE: It does not turn on, suddenly.


firmware might been corrupted install latest file

Apr 08, 2010 | Philips GOGEAR SA6045 MP3 Player

1 Answer

GoGear 2GB how do I down load music from my computer?


hi there, the easiest way to do this is to use windows media player and download some music. After downloading music, click the sync button.

Jan 20, 2010 | Philips GOGEAR SA6045 MP3 Player

1 Answer

GoGear SA6045 will no longer play MP3s


have the mp3 player reset to original settings

Oct 25, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Songs Won't Sync To MP3 Anymore.


have u tried opening the mp3's folder files and dragging the music in there?

Apr 12, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

MP3 files will not transfer to my SA6045/02


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Nov 17, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Philips gogear


Could be corrupt firmware.

Install and run the Philips Device Manager from the product CD.

Press and hold [VOL+] whilst connecting the SA6045 to the PC.

Continue to hold [VOL+] until Device Manager says to release.

Follow the on-screen prompts.

This will format the player and re-load the firmware.

NOTE: ALL TRACKS ON THE PLAYER WILL BE DELETED.

May 19, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Computer Freezes


Make sure you have installed Philips Device Manager from the product CD.

With the player powered off:

Press and hold VOL+ whilst connecting to the PC.

PC will show drive as Recovery Device (or similar) and device manager will start and show "Your device has an error...."

Click repair and follow the on-screen prompts.

When prompted, disconnect the player and power on.

Player will show "Loading" and then shut down.

Power on again.

Player will show "Updating" and then shut down again.

Player can now be powered up as normal.

Restart

Feb 24, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Cant put tracks on gogear as musicmatch not compatable with vista help


There is a new version of the software for this device on the Philips website - www.usasupport.philips.com - let me know if this works for you - just added within past week.

If it fails to resolve the issue, reply to me - I have a few other ideas.

-Tha Mp3 Doctor

Jan 25, 2008 | Philips GoGear SA178 MP3 Player

3 Answers

LOST SOFTWARE


http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=NL&slg=NLD&cat=MP3_PLAYERS_CA&sct=SU00304_SU&session=20080111174953_145.99.170.18&grp=PORTABLE_ENTERTAINMENT_GR&ctn=SA6045/02&mid=Link_Software&hlt=Link_Software

Jan 08, 2008 | Philips GOGEAR SA6045 MP3 Player

Not finding what you are looking for?
Philips GOGEAR SA6045 MP3 Player Logo

434 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips MP3 & Digital Media Players Experts

Herby0802

Level 2 Expert

48 Answers

Pieter Vleeshouwers

Level 3 Expert

1423 Answers

mac colar

Level 2 Expert

421 Answers

Are you a Philips MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...