Question about 2wire 1800HG Router (RG1800HG00)

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1800HG 2 wire with VOIP using a linksys Tmobile router..

I just recently went to VOIP with Tmobile and so I changed my AT&T landline to be a DSL Dry loop (or naked line). I connected my wall phone cord to the 2wire and connected the 2wire to the linksys wirelss router and then my phone cords plug directly into the linksys. I have to use the wireless connection with a linksys USB to my computer because there is no signal in my home office, only in the living room and I am not paying approx $200.00 to "possibly" find the problem. Anyhow, I sporatically lose my connection, which of course, I lose my phones too. Help, I have been on the phone with tech srvs with AT&T and they have no idea why it keeps recycling. The broadband light on the 2wire goes orange or turns off, but the other 2 stay consistantly lit green. I have to unplug both the modem and router every time to get them working again..HELP

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  • Suresh babu
    Suresh babu May 11, 2010

    Hi,

    It looks like there is some problem with the phone line. If you loose phone connection, obviously you will loose the broadband too.Look for any loose contacts in telephone line, check for bad filter. If you are not able to fix it, ask the service provider to check it from their end.

    Additionally Check for any radiative devices like cordless phone, satellite tv, printers, fax machines which are too close to the modem.

    Take care.


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Upgrade the firmware of your Linksys router.

Posted on Nov 09, 2008

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