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Try cleaning the latch that holds the door. After a year the detergent will build up on the spring causing it not to open. If that doesn't do it call the people who you bought it off of. It should have a extended warranty for a year.
the solenoide which pops open the soap lid may be faulty.
Better to poar your dishwashing powder or tablet in the bottom of the dishwasher tray until you get the machine repaired. You may want to do a prewash rinse first, then stop the machine and add your soap.
Make sure not to use too much soap. Just the normal amount as you would use in the soap dispenser.
Make sure that there is nothing blocking the soap door from opening fully when the dishwasher is shut. This happened to me and I also thought that the soap door was opening during the cycle when it actually only partially opened during the wash and then popped open fully when I opened the dishwasher at the end of the cycle. So some, but not all, of the soap was used.
The inlet filter is probably clogged. Try letting it fill up. Open the door to stop it right after it starts to wash Pour a gallon or two of hot water in and see it it works better Stop and do this everytime it goes to fill up. If the door opens , soap is used and dishes are clean ,clean the filter in the fill valve and possibly replace it. or the whole valve. (around $25) The soap door may be a seperate problem. I don't remember if Kenmore uses a spring or a small heat element to open the soap dispenser. Try cleaning it really well, shut the dispenser, open the door and turn the timer very , very slowly and watch to see if the dispenser opens. (WIth the door open the dishwasher will not run, but leave it plugged in.) It should open sometime during the cycle.
These rely on mechanical timers and springs on the soap dispenser. They get a bit gunked up after a while. Don't prewash and run the the dishwasher for a few cycles with the dispenser open (put the soap tablet in the cutlery basket). If you listen to the machine you may be able to hear the click when the dispenser should open which at least tells you that it should be working
If you are you using a liquid soap or packets that will be the main problem.If your unit fills with water circulates the water and drains the water,and also heaters are working then you probally need to change to cascade powder soap.The film on the dishes is soap.The unit has so much build up in it that when it gets to the rinse cycle it is rinsing dishes with soapy water.You need to get 2 medium bowls fill both 2/3 up with white vinager,place one in upper rack and one in lower rack and run unit on longest cycle letting the vinager splash out during wash.do this with no soap and no dishes.Having soft water will allow you to use less soap.
Your soap is clotting because there isn't enough water being sprayed around inside. The water spray washes the soap out of the dish, if all is working well. My machine had the same problem. I had sufficient water level, but the spray head wasn't spinning very well. I found the end-most hole in the spray bar to be plugged. It is the end hole that provides a jet that makes the head spin. I cleaned a bunch of debris out of the hole and the mchine started working and cleaning like it was new. That was quite an axccomplishment since the machine is 15 years old.
The dispenser's unit should be replaced.
You can try as well to operate the dishwasher while putting the powder detergent or the tablet on the dishwasher's bottom and if you will get good results, to opereate the machine this way.