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What you're missing is that ALL the PCs will be connecting THROUGH the router to the Modem. Unplug the PC network Cable from the modem, then plug a network cable from the router's INTERNET port into the modem (where you removed the PC's network cable). Now, plug the PC's network cable into one of the ports on the router (usually 4 or more, marked 1,2,3,4. Think of a Router as a "splitter". It connects to the Modem, then several devices connect to the Router, some of them by wire and some by Wi-Fi. So your desktop PC is connected by wire to the router and your laptop PC is probably connected by Wi-Fi (wire is an option, as well). The Router sorts out all those signals and communicates with the Modem. Sound reasonable?
ARRIS modem is a phone/hsi modem. What youll need to do is first turn power off on xbox then unplug the power supply from the back of the Arris modem and unscrew the coaxil/cable wire from the back of the modem for about a minute. Then plug in the power cord to the modem wait another half minute then screw in the coaxil/cable wire....wait for the lights to come back on make sure the online light is solid green not flashing and follow the ethernet cable (Looks like a thick telephone wire) and make sure you have that ethernet cable seated/snapped into the ethernet port on your xbox. Then turn the xbox on and do connection test. FINISHED..IF it's still not working make sure you have Internet service from your provider and if using a router bypass it at first see if you can get onto xbox live without the router. If you can with just connected directly to your arris modem without the router involved. If you do want to use wireless contact your router manufacture and or xbox support at 800-469-9269.
Shut down your computer, unplug the cable modem and the switch. Connect all three - computer to switch, switch to modem. Make sure that the ethernet cable between the router and the modem is in the router uplink port and that the computer is plugged into one of the four ports that look alike. Wait 30 seconds - plug in the modem. Wait another 30 seconds, plug in the router, wait another 30 seconds and boot the computer.
Open a browser and see if you have internet access. If you still don't, then try to check the browser by typing 192.168.1.1 into the address bar of the browser. That should give you the browser sign in screen. The Linksys default is to leave the user name blank and type admin for the password. That should give you access to the router so you can check the settings.
If this doesn't work, document carefully what happens and post again with your results and we'll try to go from there.
Be sure that your cable company has enabled your internet. Power down the cable modem, power down any routers and computers. Start cable modem first, after internet connectivity is indicated, power up the router (if you have one) and then power upi the pc