Question about Ricoh Aficio CL3500N Laser Printer
I have several 3500's that continue to give SC441 errors. I call for service and the tech says change the color photoconductor. I just changed it a month ago. It has approximately 100 copies on it. I run into this problem with the CL2000 model as well. Are these just poorly designed printers? My users are very upset with the supply cost. Any suggestions as to how to get rid of the SC441 and the power off/on message?
I thought the SC441 error was a "Drum Peripheral Component Motor Lock", have you tried cleaning in and around the drum. Maybe the motor is going bad or there's some kind of obstruction.
Posted on Jul 24, 2008
Unfortunately, this seems to be an inherent problem with the CL3500n. The toner waste tube on the PCU is plugging up with rock hard toner. You can free it up. You have to open the swivel door on the end of the waste toner tube, tape it open, then hold that end down to the ground and tap gently but firmly. The worm auger is plugged and the motor can't turn the auger. So yep, shows a 411 code. You can sometimes see which one is plugged, as there will be toner on the roller. Be careful not to hit the roller, as they damage easily. Be patient and when you see tiner start coming out more freely, you should be back in business. It unfortunately is a design problem. How many copies do you have total?
Posted on Sep 21, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 21, 2011 | Ricoh Aficio 1515MF All-In-One Laser...
Nov 15, 2010 | Ricoh Aficio CL3000 Laser Printer
Nov 09, 2010 | Ricoh Aficio CL3000 Laser Printer
Jan 14, 2010 | Ricoh Aficio CL3500N Laser Printer
Dec 13, 2009 | Ricoh Aficio CL7000 Laser Printer
Dec 09, 2009 | Ricoh Aficio CL2000N Laser Printer
Feb 23, 2009 | Ricoh Aficio CL2000N Laser Printer
May 05, 2008 | Ricoh Aficio CL3500N Laser Printer
1,880 people viewed this question
Usually answered in minutes!