Freezer works but fresh food seems warm

Hello Michael, I appreciate your inquiry!

Based off the information you have provided your Frigidaire refrigerator is dropping the temperature within the fresh food side. The damper is located within the back of the fresh food side and this part will open and close so that the cold air from the freezer will come into the fresh food side. It is possible that this damper can be stuck open or staying open for too long. Do you notice any frost developing within the freezer? If so, please perform a manual defrost on the refrigerator and you can do that by disconnecting power from it for at least one hour. If there is no frost within the freezer then check to make sure no packages are holding the damper open. You may need to replace the damper or the damper motor and I would recommend having a professional technician out to perform proper replacement repairs. Best of luck! -Matt

maybe the fan in the freezer that circulats the air flow to the frig side has failed

From what I remember a flashing 4 means "damper error". Send your model number found inside or on the outside of the fresh food section, The air damper is found between the freezer and fresh food section and regulates temperature in the fresh food section by opening wide for things that warm up your fresh food section example would be opening the door and letting warm air inside . The damper then closes to keep the right temperature. If you have questions please ask, Thanks Sea Breeze

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

There is a panel, or door if you will, that separates the freezer and fresh food compartments. The freezer temp control determines how much cold air is allowed to escape into the fresh food compartment by opening or closing this panel.

If the panel is restricted from moving (stuck closed, for example), the freezer will get VERY cold while the fresh food compartment will be warm.

Try thoroughly defrosting the refrigerator. Possibly an accumulation of ice is preventing the panel from moving and/or is restricting air flow from the freezer to the fresh food compartment. It's a free fix and may solve your problem altogether.

If that doesn't help, or helps only temporarily, you may have a problem with panel itself or the linkage that connects it to the control mechanism. Unless you're skilled in appliance repair, checking and repairing these components will require a service technician to check and repair these components.

Hope this was helpful. Good Luck.

The fresh food compartment is cooled by air being blown from the freezer compartment into the fresh food compartment.

There is a panel, or door if you will, that separates the freezer and fresh food compartments. The freezer temp control determines how much cold air is allowed to escape into the fresh food compartment by opening or closing this panel.

In your case, the door must be stuck all the way open, allowing all the cold air to be diverted into the fresh food compartment. The compressor cycle is controlled by the thermostat in the fresh food compartment and thus 'short cycles' because the fresh food compartment acheives normal temperature while the freezer is relativel warm.

If the panel is restricted from moving (stuck in the extreme open position, for example), the fresh food compartment will get VERY cold while the freezer will be warm.

Try thoroughly defrosting the refrigerator. Possibly an accumulation of ice is preventing the panel from moving and/or is diverting all the cold air from the freezer into the fresh food compartment. It's a free fix and may solve your problem altogether.

If that doesn't help, or helps only temporarily, you may have a problem with panel/door/flap itself or the linkage that connects it to the control mechanism. Unless you're skilled in appliance repair, checking and repairing these components will require the help of a service technician

Hope this was helpful. Good Luck.

Change the fan motor, Between the freezer and the frig side. that has to be the problem.

hope this helps
sawdust

On my GE side by side (model GSS20IEMDWW), a warm fresh food side, as well as iced-over evaporator coils in the freezer, was caused by the temp sensor in the fresh food side sending faulty data to the computer.

The temp in the fresh food side would climb because air could no longer pass over the iced-up coils in the freezer side.

For me, the faulty fresh food side sensor made the computer always thing the fresh food side was too warm, making it constantly run the compressor (thus icing up the coils).

If you do not have a coil icing problem in the freezer, then your fresh food side temp sensor may be telling the computer that the fresh food side is already cold enough.

The fresh food side is cooled by the freezer side through a duct between the two. It will have a small door that opens or closes depending on how cool you want the fresh food side. The door opens more as you adjust the temp for the fresh food side colder. If the duct is blocked in any way, then it would be like setting the temp setting for the fresh food side warmer and warmer. The freezer would be cold and the fresh food side would be warm. Set the temp to midway. Check for any obstructions to this duct. The evaporator fan is what moves the air to the fresh food side.. If the evaporator fan is not working, this could vary well is the problem. You may have to check the evaporator coil to see if it is frosted up enough to restrict air flow over the evaporator and to the fresh food side. If this helps you find your problem, please rate me. If there is anything else I can help you with, please ask. I am here to help you.

Same Guest as above posting this ... By the way, I have a FLSC238DS5 ... I spent 45 minutes on phone w/Frigidaire this afternoon (Phone#: 706-860-4110 Option 1 --> then Option 3). Didn't get anywhere. They say there are 3 solutions that should change it from C to F: 1) In between LED readouts for "Freezer Temp" and "Fresh Food Temp" there is a mode button that is hidden under the plate that you can press w/your finger OR 2) Hold "Fresh Food Temp" Up Arrow Key down, within 5 Seconds press "Freezer Temp" Up Arrow Key 3 times and it should change C to F or vice verse. Didn't work for me so she said 3rd option was to have a service tech come and diagnose. She said there would be a charge. I am not paying to have somebody come here to resolve this issue. That is when I asked her to escalate it to a supervisor which she did. Hopefully, I get a call back & a solution. Stay tuned ...