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AXIS CD TOWERS

I have replaced the controller, NIC, and the cable. I have LED lights that are a constant green. I can connect via laptop directly to the tower and access the CD's, but when I try to run a ping to my servers it shows as being down, I have link lights and all connections are good. By default the DHCP places an IP address on the Tower, I have disabled this and assigned a static IP address, any Idea why I can't see this server?

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Hi,

I am assuming that you are referring to the tower (desktop) as the server while the laptop is the client. While the client can access the server's CD drive, you can not ping the server. A couple of ideas:
1. verify that both server and client belong to the same Workgroup;
2. verify that both server and client have the same Subnet Mask and that their satic IP adds are near each other;
3. Server's firewall settings/configurations does not allow/prevents ping response; and/or
4. the server might be using Zonelab, McAfee Firewall, Microsoft ICF SP2 or some other form of port blocking.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 23, 2008

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I'l get back to you, got some stuff to do right now but here are the manuals for your product maybe you can find a solution there untill I get back.

http://www.axis.com/techsup/cdsrv/cd_e100/index.htm

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I have a very littler idea about your problem,it would be better if you can consult another expert about this.
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Thanks..

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