Question about Epson TM-U220 Matrix Printer

4 Answers

Problem setting up TM-U220

I installed a TM-220 printer but on the printer and faxes page it shows ' Not Available'
I cannot print.

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  • lizette1 Jun 23, 2008

    I have the same problem, I change the cables, I installed and unistalled the drivers. Please I need help.

  • Anonymous Nov 17, 2008

    Problem setting up

  • a gv Mar 07, 2009

    hi, i have the same problem as well, in the printer and faxes there, the epson tm-u220 printer also show the not available status. But when i try the print test page and it works. I'm also trying to test printing from the notepad, the document was queue and show in printing status, but it doesn't print anything from the printer.
    My printer is parellel port, but i'm using the parellel convert to usb cable connect to my laptop. Anyone also same scenario with me?? Thanks.

  • a gv Mar 07, 2009

    hi, i have the same problem as well, in the printer and faxes there,
    the epson tm-u220 printer also show the not available status. But when
    i try the print test page and it works. I'm also trying to test
    printing from the notepad, the document was queue and show in printing
    status, but it doesn't print anything from the printer.

    My printer is parellel port, but i'm using the parellel convert to usb
    cable connect to my laptop. Anyone also same scenario with me?? Thanks.

  • tedi rukmaya Apr 29, 2009

    i have the same Problem, i have installed the driver but the printer tm-u220 shown not available...when i press print test...it wont printing...please help me.....

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Print the self-test, push the feed botton while powering on...
you can see there the serial interface...
baud rate, data bits, parity, stop bit etc...
then go to the printer and faxes,
right click the epson driver and click properties...
go to the ports window...
click on the epson tm u220 reciept.
click configure port...
adjust the baud rate as same as in the self test...
it works...

Posted on Sep 10, 2008

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It will solve the printing issue but you wont be able to have automatic paper-cut and automatic open drawer

Posted on Aug 26, 2010

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The Epson TM-U220 Receipt printer uses a Windows Generic driver, not an APD driver or anyother. If you install anyother driver, chances are, you'll end up with it not printing and showing a status of NOT AVAILABLE or USER INTERVENTION REQUIRED. So to get it to work, follow these steps of installing the Generic Driver
1. Uninstall any APD or other drivers you had tried to use for the printer
2. Click on add a printer in Printers and Faxes (XP)

3. Go thru the Wizard, installing it as a Local Printer and choosing COM1 Serial Port and when it comes to choosing the manufacturer and model of the printer, select GENERIC as the manufacturer and GENERIC /TEXT ONLY as the printer, finish up with the remainder of steps in the wizard
4. Print a test page..........and that's it

It should print without any problems

Posted on Nov 11, 2009

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What driver version are you using?
what interface are you using?
operating system?

Posted on Aug 13, 2008

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Posted on Jan 02, 2017

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hi basiime

possible issue is port configuration. if the generic text driver works, apd driver should work too.

what may be happen is that when you install the apd driver the other printer drivers that you have were still using the same port that your apd driver were using. example, you have generic txt assigned to lpt1 and then the apd were assigned on the same port, this is were you get the trouble.

what you must do is, first, check any printer driver that you have using the lpt, say for example, you generic text is using lpt1, when you install the apd driver set it to lpt2. apd drivers will create a new port normally called esdprt. try to use that port but if that will not work reassigned the port of your apd driver to lpt2 printer port then uncheck bi-directional support. from there you should be able to print..

hope that resolves your issue.. =)

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