Question about Canon PIXMA MX310 All-In-One Printer

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Jsut plugged in machine

And keep getting a message when I try to copy check thickness lever

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The Paper Thickness Lever should be set to the left for normal/plain paper. This switch can be seen inside the unit in the area of the paper output tray.

Posted on May 23, 2008

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1 Answer

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Thickness lever


I just bought one of these printers and got the same message when trying to print from my digital camera... All you have to do is press the OK button on the printer!!! Don't feel too bad.. there is no documentation that explains this.. I only found this after I started frantically pressing all the buttons on the printer out of frustration.. Good one Canon.

Aug 18, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Failed to print


At the head you said 'paper thickness position'and then you seems to have ignored that and did all the other things. Is there an adjustment for paper thickness, a lever perhaps. It does seem to be with the paper feed or paper presence detection. Take a look around, is there something stuck in the paper feed track? Can you have pass a piece of paper through without it rucking up? Do these things see what happens Take a look also at www.fixyourownprinter.com

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1 Answer

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OK, first try resetting th printer. This sometimes works the first time and corrects a lot of issues. Switch it off, take out all paper, check for jams with a torch right down back and open cover and check ther too. Once you are sure there are no paper jams (look really carefully they can be tiny!) unplug all cords and cables. Plug all back in turn it on, and try printing again. Post back if no luck and i will further assist.

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