Question about Canon ImageClass MF5770 Laser Copier Printer Fax Scanner Network
Scanned images have black vertical lines running through them. Scanner worked fine until today. Solution?
The common solution on this sight to this problem on any copier seemed to be simply clean the glass. I first cleaned the glass on the bed...no help. Then I lifted the feeder and discovered a portion of the glass under that as well. Once it was cleaned the lines disappeared!
I saved $$ on a useless service call for a simple, easy to fix problem thanks to this site!
Posted on May 23, 2008
i figured out a great way to fix this
i took a sheet of paper and numbered it 1-50 acros the top
i then scanned it and printed it out.
i then held it up to the the window for scanning (for batch scanning)
i was then able to find the miniscule specks that casued the lines.
Posted on Dec 04, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
You should clean the small glass under the top lid. Chances are there is some white out or ink or mark on the glass. Look carefully because usually it is just a small dot>
Posted on Dec 03, 2007
Tips for a great answer:
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Aug 14, 2012 | HP Officejet 6500 AllInOne InkJet Printer
This article provides the self-diagnostic
steps necessary to evaluate top-to-bottom streaks that appear when
copying or scanning.
Important! This is seldom a scanner hardware failure.
The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.
Printed or Scanned Page Illustration
Who should consider this article?
Any user of an MFP or All-In-One printer experiencing the following symptoms:
Think of it this way:
Suggested Diagnosis and Fix
Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:
If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.
May 01, 2012 | Lexmark International LEX90T9005 Inkjet...
Aug 30, 2011 | Panasonic KV S2026C Path-Through Scanner
Jun 22, 2009 | HP LaserJet 3055 All-In-One Printer
Feb 09, 2009 | Umax Astra 3400 Flatbed Scanner
Apr 11, 2007 | Canon CanoScan 9950F Flatbed Scanner
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