I used this iron for the first time last night. Ironed a shirt, was working great, then when I was almost done, just the sleeves to go, it started leaking water from the steam vents near the bottom. Eventually, it appeared not to heat up again after I had unplugged and restarted it.
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Leaking irons happen more frequently when performing lower temperature ironing. Minimize the chances of this happening by doing the articles that require less heat with a dry iron. When you're ready to do the articles that require higher heat settings, add distilled water to the iron after allowing it to cool first (some folks suggest using rain water as it will lack the minerals contained in the soil - where water pumped from the ground picks them up).
Distilled water is recommended by manufacturers for irons. Use of regular tap water will cause mineral deposits to form inside the iron that can build up and even clog the openings on the bottom plate. These can contribute to stains on the material being ironed, too. If you are unable to obtain distilled water, you ought to descale the iron regularly to remove deposits that will form by heating water or allowing it to simply evaporate. Distilled water lacks the minerals to be deposited by either of these situations. If distilled water is used - there is no need to empty the iron before storing. Tap water - whether supplied by the locality or a well is loaded with minerals and may be treated with fluoride, chlorine, etc. Descaling an iron is pretty straight forward - no more difficult than descaling a coffee maker. Empty the iron of any water. Partially fill the iron with white vinegar and turn on to heat. Iron and old towel or rag to allow all the vinegar to pass through the steam openings.When empty, repeat once or twice - but with fresh distilled water to flush any remaining vinegar from the iron. When satisfied that the vinegar is out, store the iron. You can purchase products expressly made for descaling irons - just like you can for coffeemakers, but vinegar is a great low cost solution that works very well.
I have used this to clean sparay foam off of floors and many other things...you may have to soak a paper towel with it and then lay it on and let it soften the stuff up...but give it time an it will work on anything...
This was happening with mine - leaving trails of water behind as well when I ironed. I took it all apart (figured it was already broken, what could I do worse?) I discovered that there is a rubber gasket around the hole that lets water move from the reservoir to the heating plate. The two surfaces (reservoir and plate) are held together by screws, which compresses and seals the gasket. The bottom surface of the reservoir section had been cracked (due to a drop on the cement floor, probably, and the two surfaces could no longer fit tightly together, the crack allowed it to flex, and water leak out. In other word, once it's leaking like that, it's time for a new iron. Sorry I can't offer a fix, but at least a explanation!
I suspect that by placing it on its heel rest the water from the tank is not allowed to enter into the steam chamber and when you go into ironing mode there is a rush of water that is cooling down the sole plate to below steaming temperature. Try keeping it in the horizontal position on a heat proof pad and press the steam button just before going into ironing mode.