Question about RCA OPAL M4001 MP3 Player

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RCA OPAL M4OO2A

I am writing to report a problem with my Opal M4002A MP3 player.

It no longer works and I would like to request a new player be provided. Of course we can negotiate an equitable solution. This was purchased on 03-25-08.

Earlier this week, I was listening to it and suddenly it made a shrieking, screeching noise and quit working. It won’t even charge. I have tried different USB ports, I have reinstalled from the disk. I have checked for problems in the cord. Nothing I do resolves this problem .I took it back to the retailer where I purchased it (Wal-Mart). Their policy for returns of MP3 Players is an astonishing and incredible 15 days only.

I hope your return policy is more realistic. Please contact me so that we can work this out.


Deanna Muse
660-619-1180
1115 E. 6th St., Apt. 2
Sedalia MO 65301
apanii@charter.net


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RCA - call
1-866-449-7112

Posted on May 25, 2008

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Why can't I access my mp3 files on my rca m4002a mp3 player opal firmware v1.4? It says it is almost full yet it says there are no files.


I had all kinds of problems with my RCA Opal 2 GB Digital Media Player - M4002, but after I Downloaded and installed "Opal Firmware (Version 2.3)" from the RCA web-site below
http://support.rcaaudiovideo.com/downloads.aspx?product=192
All my problems were solved and it works great ... I hope it can help you

Nov 29, 2010 | RCA MP3 & Digital Media Players

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I have the same problem


om the only thing i can think of is to rember where you want or buy a new one

Mar 31, 2009 | RCA OPAL M4001 MP3 Player

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Where can I find a charger for the rca opal m4002a or how can it be charged


Go to eBay,and look for the USB cable( About $ 4.00) for the iPod nano, it works for the Opal,I ordered one,and it is fine.It has a USB connector on one end,and the plug for the Opal.You plug one end where the earplugs go,and the USB connector on your computer.You have to let it charge at least for 3 hours.

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What song service supports rca opal m4002a mp3 player. napster doesn't work?


Not iTunes. Not Napster.
You could try Rhapsody's MP3 ONLY service - new!
Limewire works, but make sure you anti-virus program is up-to-date.

The key is to use Mp3 format only, and most music services have switched to WMA format.

Jul 05, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Opal rca mp3 m4002a TROUBLE!


Disable the auto-sync option in Windows Media Player, and then delete the songs again from Windows Media Player. If auto-sync is not disabled, then those songs will never go away.

Jun 22, 2008 | RCA OPAL M4001 MP3 Player

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Call RCA to get it replaced

May 22, 2008 | RCA OPAL M4001 MP3 Player

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Call RCA, and find out if you are still in warranty. Except in rare locations like Philadelphia, there is no Mp3 repair svc that will fix this problem.

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I have an Opal 2GB mp3 player just like yours and I accidentaly busted the screen on it, so I e-mailed the RCA company, they e-mailed me back telling me that I voided the warranty, and I would have to send it back and pay 55 dollars to get a new one, because they don't sell the individual screens.

I hope this helps.

Apr 02, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

RCA M4018 8GB MP3 Player


Mine didn't recognize either, so what I did is go into the device manager, find the opal in the listings, double-click, disabled the device, re-enabled it, at which time it shows that there's a firmware error. I then re-installed the driver from the cd, unplugged the opal, plugged it back in, and for whatever reason, the computer then recognized the opal as a mass storage device, instead of a portable music player. The computer now sees it everytime, and all I have to do is drag and drop any files I want into the opal. Works like a charm. Hopefully RCA will provide an updated firmware program in the near future, but this might work for you for now. Good luck!

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On the side there is a switch try pushing tht DOWN and it might help ......... If it doesn't work I am really sorry ! :)

Oct 04, 2007 | RCA OPAL M4001 MP3 Player

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