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Western digital mybook world

After setup with WD Anywhere Access, neither Windows nor WD/MioNet can locate the MyBook World external drive. It displays in MioNet as a failed mount. i have followed suggestions from the WD support site but it is still unresolved.

I would like to set it up so that I could use the device online but also as a private storage device if I choose to do so.

If anyone can help me out, I'd appreciate it.

cimik

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  • mysterydream Jun 03, 2008

    i also have a western digital mybook exrernal hd and when i log in to mionet (the software it uses to connect the mybook external drive to my pc through the network) it says the harddrive "failed mount". any help would be nice thank you in advance.

  • iacchus Jun 04, 2008

    I also get the "Failed mount" error, but only after installing the latest version and only when trying to access my mionet (or other computer on which I have installed Mionet) remotley.
    However, both the drive and the reomte computers seems to be accesible as soon as I am on the same LAN as they are.


  • MajPain Jul 05, 2008

    I too have this problem...

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  • 8 Answers

The best thing to do is to stop mionet and then restart it and see if that helps.
If it doesn't then stop mionet and manually map to the drive.
go to my computer and then map drive choose a drive letter and map to wherever your files are (mine is on the root of the drive so my share starts with id.....) it may ask you for a password. if it does then you need to uninstall mionet and then reinstall it. when it starts for the first time it will say that if you use a certain backup program then you will need a username and password, make a note of these as you will need these to log onto your mapped drive.
to stop mionet running just right click on my computer, select manage, go to services and set the mionet service to disabled.

Posted on Mar 13, 2009

I've been getting the same message and I think i've talked to every technical advisor they have and I got three of these drives and none of them work. I got a solution.....pack them up and get my refund!!!!!

Posted on Jul 24, 2008

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1 Answer

Can't manage MyBookWorld 1tb we (blue rings)


The issue you are experiencing is an error on our servers. Our next version of MioNet should prevent and resolve the issue, but in the meantime you must complete the following steps to regain remote access to your My Book World (blue rings):

To create a new MioNet account, please use the following instructions:

Part A. Reset MioNet/Anywhere Access

1. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. The username and password it requests will be the same as your MioNet username, and the original password used for MioNet (if you changed your password on our website, it does not update the My Book World).

2. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup", then choose "WD Anywhere Access settings". On the following page you will have three buttons to select: please click on the "Stop" button, wait until WD Anywhere Access status goes to "Inactive", then click the "Reset" button. Once the WD Anywhere Access Status goes to "Not Registered," (on older firmware, it will go back to Active), the My Book World has been properly reset. This will return the MioNet software on the My Book World to default settings. It will not harm your stored files.

Part B. Uninstall and Reinstall MioNet (on a computer located on the same network as My Book World)

1. Uninstall MioNet from one of your computers.
2. Insert your Western Digital installation disk or download MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.

NOTE: You must use the installation disk or the link above to create your new account. Certain functionality related to the My Book World is related to the installer you use to register a new MioNet account. Failure to use the proper installer may result in the need to repeat this process.

3. Register as a new user. You will need to specify a new username and E-Mail address.
4. During the installation, MioNet should detect the now reset My Book World. Please add it to your new account.

Part C. Uninstall and Reinstall MioNet on your other computers

1. Uninstall MioNet from your other computers.
2. Install MioNet using the Western Digital installation disk or downloaded from MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.
3. Register as a current user with your new account's information.

Please let us know what your new account name is and we will follow-up with additional information. We will also send you instructions on how to reset that account's password.

Aug 21, 2009 | Western Digital 500GB My Book World...

1 Answer

Mionet problem


Your account has something called "account bug"
You will need to reinstall MioNet on all computers, reset the My Book World, then attach it to your new MioNet account. You'll need to download the Blue-Ring My Book World version of MioNet here:
http://www.MioNet.com/mbvista
Then, to attach your My Book World to the new MioNet account (just select a new username when you re-install MioNet), follow these directions:

1. Turn off My Book World
2. Identify the reset button on the back of My Book World
3. Depress the reset button while restarting My Book World
4. Keep the reset button depressed for about 10 seconds after you see blue lights on My Book World

You should now be able to sign in to the Shared Storage Manager as admin/123456.

5. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear.
6. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup" then choose "WD Anywhere Access settings." Use the default username of "admin" and default password of "123456" (without the quotes). On the following page you will have three buttons to select, please click on the "Reset" button. This will return the MioNet software on My Book World to default settings.
7. From within the MioNet Client, go to File > Remove Computer. Locate the My Book World (WDStorage, MyBookWorld, or whatever you named it) and remove it.
8. If you do not see a new window from MioNet informing you that you have a storage device available, "Scan for Cameras and New Devices…" to detect the unit.

Jul 16, 2009 | Western Digital 500GB My Book World...

1 Answer

MyBook not recognized by Mac


I am having the same problem!!!! I have my time machine backups on there and I cannot access them! Class action lawsuit???

Mar 09, 2009 | Western Digital 500GB My Book World...

2 Answers

I have a world book 1tb hd with mionet. connec to network


hard drive is hanging up continually have to p[lug in and unplug in order for me to transfer everything off of it!

Dec 11, 2008 | Western Digital 500GB My Book World...

1 Answer

WD Hard Drive Not Detecting


Yes, this can be done via the user web interface, by typing in mybookworld or wdstorage into the web browser and the shared storage manager should come up. If you go to general setup there should be an option to update network settings.

Oct 31, 2008 | Western Digital 500GB My Book World...

1 Answer

WD mybook world won't work on mac?


Window and OSX - fun and joy.
Since you formatted a 1TB drive and it works fine in Windows, I have to concluded the the drive was formatted NTFS.
Here is the issue in a nutshell, OSX supports reading NTFS but have very limited write cababilities.
If you want both Windows and OSX to have full access to an external drive you should format it FAT32. The only issue then is that under normal conditions a FAT32 drive has a maximum size of 32GB.
I would partition the drive to have 1 or more FAT32 partitions and then have the rest of the drive NTFS.

Is the OSX version correct or should it be 10.3. If it is actually 1.3 it would mean you have the OSX Server edition that originally came out in 1999 and it may not have very good USB support - version 1.2 would only support 1 USB device.

Oct 16, 2008 | Western Digital 500GB My Book World...

1 Answer

Mionet problem


The issue you are experiencing is account bug. You must reinstall MioNet and create a new MioNet account, then attach the My Book World to the new account. You will then regain your MioNet access.
http://www.MioNet.com/mbvista -- this is the download installer for MioNet which works for blue-ring My Book Worlds. The White-Light My Book World requires different software.

To create a new MioNet account, please use the following instructions:

Part A. Reset MioNet/Anywhere Access

1. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. The username and password it requests will be the same as your MioNet username, and the original password used for MioNet (if you changed your password on our website, it does not update the My Book World).

2. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup", then choose "WD Anywhere Access settings". On the following page you will have three buttons to select: please click on the "Stop" button, wait until WD Anywhere Access status goes to "Inactive", then click the "Reset" button. Once the WD Anywhere Access Status goes to "Not Registered," (on older firmware, it will go back to Active), the My Book World has been properly reset. This will return the MioNet software on the My Book World to default settings. It will not harm your stored files.

Part B. Uninstall and Reinstall MioNet (on a computer located on the same network as My Book World)

1. Uninstall MioNet from one of your computers.
2. Insert your Western Digital installation disk or download MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.

NOTE: You must use the installation disk or the link above to create your new account. Certain functionality related to the My Book World is related to the installer you use to register a new MioNet account. Failure to use the proper installer may result in the need to repeat this process.

3. Register as a new user. You will need to specify a new username and E-Mail address.
4. During the installation, MioNet should detect the now reset My Book World. Please add it to your new account.

Part C. Uninstall and Reinstall MioNet on your other computers

1. Uninstall MioNet from your other computers.
2. Install MioNet using the Western Digital installation disk or downloaded from MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.
3. Register as a current user with your new account's information.

Please let us know what your new account name is and we will follow-up with additional information. We will also send you instructions on how to reset that account's password.

Oct 08, 2008 | Western Digital My Book Essential Edition...

3 Answers

Mionet is not showing up


was this working before.or just after installing it is not working.

Aug 21, 2008 | Western Digital 500GB My Book World...

4 Answers

Mionet is not showing up after login


Go into task manager, kill all Mionet processes. Then start it again from the start menu. You should now have access.

Yes it's the Mionet software....it's rubbish.

May 17, 2008 | Western Digital 500GB My Book World...

1 Answer

How do you set up multiple WD Anywhere users on the network to share the same MyBook World Edition


hey,

-No WD Anywhere allows 5 users I think.
This could only be the solution, if you installed WD Anywhere on other PCs before

Check out the MioNet site, think they give options for new users.
if this is not the problem, I don't have a solution by now.

bye

Feb 08, 2008 | Western Digital 500GB My Book World...

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