I dropped my camera and the the battery cover broke. When I put the batteries back in and the broken cover to try to get the lens to go in, the camera doesn't work. Do you think that there is more than just replacing the battery cover or should I replace it and see if it works with a new one? Also, any suggestions on where I can buy a replacement? Thanks so much.
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I suggest that you contact Sony PAS to get the new Battery cover at 1-800-488-SONY (7669) Phone Hours: Monday to Friday - 8:00 am to 12 am (Midnight) ET Saturday and Sunday - 9:00 am to 8:00 pm ET
Then, contact the nearest dealer to get the Battery door fixed instead of sending for service.
All you have to do is, press the pin on both the sides of the Battery door and insert in the hole available for battery door on camera.
I've got 16 of these cameras and had to replace the door on 3 of them. (I'm a teacher)
it is quite simple, but there are little tiny screws and some dexterity required! to replace the battery door, you need a super small screwdriver (I've used both an eyeglass size and the screwdriver that came with my son's tech deck!) . you'll have to unscrew all of the small screws that hold on the back of the camera. remember which screws go to which hole - because some are longer than others. once the screws are out, you'll have to gently pry off the cover. carefully - you dont want to crack the camera case. you'll also want to be careful not to touch the sensor, which will be exposed with the case off.
NEXT you;ll have to pry the little spring out of the battery door to actually remove the old door. you'll probably have to use a screw driver to pull the spring on the new door back enough to fit back into the holes. that's really all there is to it. replace the cover and the screws.
We had the same problem dropping the camera, and ordered a pair of new battery covers. I was able to install this by carefully removing the cover screws and slipping the pins into their slots. I am sure you probably got it by now.
This problem was before the one posted about start and then die. The "expert" response posted was worthless. This whole website seems to be a collection of anecdotal semi-worthless stuff.
Perhaps other topics may contain more relevant valuable commentary.
Remove batteries and memcard.
Remove 8 screws, the screws on the bottom are smaller than the side screws.
Rear cover will slide off, watch out for loose LCD screen.
Two protruding slots on the bottom hold the battery cover hinges.
Hold battery cover wide open and at an angle to snap hinges into place.
Reinstall rear cover and screws.