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Can't see the Axis over the network

I have replaced the controller,NIC, and the Cable. I have Led lights that are soild green. The IP address is not factory default through the DHCP, running out of options any suggestions?

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  • Wendy Bauman
    Wendy Bauman May 23, 2008

    I have disabled the DHCP and added my own static IP address. I have power to the AXIS E100 CD TOWER, but show no connectivity with the network, I have done the basics of troubleshooting.Solid LED lights are good to have according to the user's guide. We have also tried different ports on the Switch.

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Solid green lights usually mean no activity. Have you checked the Network Card properties and made sure you are using DHCP? Are you plugging into a switch? Is the switch on the same network as your DHCP server? Have you tried different ports on the switch? Also, is the duplex set appropiately?

Posted on May 23, 2008

  • Rob McGowan
    Rob McGowan May 23, 2008

    Does your switch having any logging capabilities? I would log into the switch through a telnet session if possible and do a "sho int" or the equivalent to that and check to see the activity you are seeing on the port that the device is plugged into. Also see what duplex the device is associating at. It should definitely be full duplex usually 100 mbs. See if there is any activity being sent at all to the switch and that will help eliminate where the problem is occuring.

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