I have a 424i with Stratagy DK 3.3 release. 990 answers- options press 1,2,or3 receive, please hold while i try that ext. DKT wont ring from transfer. I have programmed vm id codes and call forward 604. There is something I am missing in programming- plus no mess waiting lamps are working. Sorry been 5 years from last install.
Put an "H" after the extension in the voicemail, i.e. 200H, you have to put in your #656 #657 codes into the phones to integrate the voicemail. #656 91, ext of voicemail pilot, hold #657 92, ext of voicemail pilot, speed dial button (program one on the phone if it doesnt already have it), enter the number of seconds before the phone should forward to voicemail, i generally do 16, hold. that should fix that!
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Dial Pad and Button Beeps Digital telephones can emit a “beep” sound whenever a dial pad or feature button is pressed. The “beeps” are On by default. Follow these steps to turn the “beeps” On or Off on 3000-series DKTs. 1. Press 3+6+9+Hold(simultaneously). 2. Press 0. 3. Press Feature Button 1 (FB1) to toggle On/Off. FB1, LED On: buttons beep. FB1, LED Off: buttons do not beep. 4. Press hold to set the option. 5. You must also go off-hook, then on-hook to exit the program mode.
If the phone is on any Toshiba DK system, enter programming mode my pressing the following sequence (without selecting an intercom line, or an outside line, but at the phone's idle state with the handset down)
On a CIX or CTX System, again, at the phone's idle state w/ handset down dial
Yes Music can be played from your system during transfer. Simple connect any radio or cd player to the RCA jack located on your KSU (main box) For setting the time in voicemail log into box 999 with sec code 999997 or just 997 and press 8 for admin features. More guides and ACTUAL manuals can be found here http://guides.idacomusa.com/
Do you mean send the call to another phone?
Make sure the line is not on hold (push the caller's line) then push Cnf/Trn, dial the extension you want the call to go to, then hang up.
The person you're sending to will receive that call on their speakerphone button and it will ring in a different tone.
The most popular is the DK system but it came in several revisions.
The primary differences are the way the ports are numbered and several program numbers.
Programming is done from port 005(ext 205).
The sequence of events is:
enter programming mode by pressing "speaker *#*#1*2*3"
enter ringing program
Day ring is "spkr 81 hold"
enter port number of the port you want to ring (example : 007#)
press buttons corresponding to the lines you want to ring then press hold.
To exit programming press"spkr ## hold then spkr ## hold.
IF you know the password for the mailbox then log into the voicemail by dialing the Stratagy access code, after Stratagy answers dial * , then your user ID mailbox number plus #, then your security code plus #. The User Main Menu plays, press 2 to change your greeting, the Select Greeting Menu plays, press the greeting number, the Record Menu plays, press 2 to record your greeting, Record greeting, as soon as you finish press #, the Record Greeting Menu plays, press 1 to review or 2 to re-record. Press 9 to save and return to the Select Greeting Menu and 9 again to return to the User Main Menu, hang up at this point.
The night key on the phone only changes the location the trunks or lines ring. The voicemail should be set up with 990 as an " Introduction ", Thank you for calling ABC Company and 991 is the " Instructions ", If you know your party's extension please enter it now. The mail boxes should match the extensions and ring the phone. you need to verify the extension field in each mailbox to make sure they match. Do you have access to the voicemail programming ?
Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it.
This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail.
I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail.
Did you set this up yourself? How did you program the phone system?