Question about Printers & Copiers
My father-in-law (who recently passed away) bought a brand new printer from Kodak this past Christmas, and one day last week we were changing the ink cartridges (new cartridges came with the printer) and an error saying that the print head was missing or was not installed correctly popped up. We've tried taking the print head out and carefully putting it back in, uninstalling and reinstalling the printer, unplugging everything, and we still get the same error. We've even called that 800 number and they sent us a new print head, and surprise....still have the same error.
Now before we spend a few hundred dollars to get the geek squad to help fix it, or spend yet anouther few hundred for a new printer...please say one of you guys have a solution.
As a member here I drop in now and then. I saw your post and I thought I would review.
Since the time of shipment has passed, your only option is to replace the print head again. Before I help with that, please check the following. Did you make sure the print head was snapped into place and secure. Also, did you make sure the ink carts were snapped into place. These actions can make a difference.
Once you have completed these actions and things are still not working for you, let me know. You can write to me at email@example.com or leave a message here.
Talk to you soon,
Ron Baird - the friendly Kodak guy
Posted on May 27, 2008
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