Question about Office Equipment & Supplies
My father-in-law (who recently passed away) bought a brand new printer from Kodak this past Christmas, and one day last week we were changing the ink cartridges (new cartridges came with the printer) and an error saying that the print head was missing or was not installed correctly popped up. We've tried taking the print head out and carefully putting it back in, uninstalling and reinstalling the printer, unplugging everything, and we still get the same error. We've even called that 800 number and they sent us a new print head, and surprise....still have the same error.
Now before we spend a few hundred dollars to get the geek squad to help fix it, or spend yet anouther few hundred for a new printer...please say one of you guys have a solution.
As a member here I drop in now and then. I saw your post and I thought I would review.
Since the time of shipment has passed, your only option is to replace the print head again. Before I help with that, please check the following. Did you make sure the print head was snapped into place and secure. Also, did you make sure the ink carts were snapped into place. These actions can make a difference.
Once you have completed these actions and things are still not working for you, let me know. You can write to me at email@example.com or leave a message here.
Talk to you soon,
Ron Baird - the friendly Kodak guy
Posted on May 27, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 01, 2011 | Kodak ESP 5 Printer
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Jan 26, 2011 | Kodak EASYSHARE 5300 All-In-One InkJet...
Dec 14, 2010 | Kodak ESP 5 Printer
Sep 30, 2010 | Kodak EASYSHARE 5100 All-In-One Printer
Sep 25, 2009 | Kodak EASYSHARE 5100 All-In-One Printer
Jun 19, 2009 | Kodak 5500 ALL-IN-ONE PRINTER
Jan 26, 2009 | Kodak EASYSHARE 5100 All-In-One Printer
Feb 05, 2008 | Canon PIXMA MP530 All-In-One InkJet...
Nov 05, 2007 | Kodak EASYSHARE 5300 All-In-One InkJet...
127 people viewed this question
Usually answered in minutes!