Question about Brother MFC-5840CN All-In-One InkJet Printer

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Brother MFC 5840-CN - line appearing on copies

My brother-in-law's MFC 5840CN works fine when he prints copies from the computer, but when he feeds something to be copied, it comes out with a line right down the middle. Please tell me it's something easy to fix! Thanks!

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  • gmchief Jan 11, 2009

    Yes same problem with me and it is not different paper.

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  • 134 Answers

I have no idea whats happening here.. But it sounds a bit like when he prints from the pc, it uses a different paper stock? Could it be the paper from a direct copy is being used from a different source or tray? Or maybe it's like a 'draft' copy?

I know thats not much help, but if you want, I can spend some time investigatiing this.. But as over a hundred people have never bothered to reply to my posts, I'm a bit reluctant to waste time, unless it's appreciated.. Let me know if you really want to get involved at a deeper level..

Posted on Jun 12, 2008

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http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/dlf/000000/002800/dlf002879.html?reg=us&c=us&lang=en&prod=mfc5840cn_all&type2=1&os=74&flang=8&dlid=dlf002879
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http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_index.html?reg=us&c=us&lang=en&prod=mfc5840cn_all&type2=-
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That might be because of generic ink!
This generic ink destroys the nozzels due to a chemical reaction!

If you re lucky you will have good results when useing original brother ink carts.

Run the cleaning procedure twice after you have inserted the original carts!

Jan 07, 2008 | Brother MFC-5840CN All-In-One InkJet...

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