Question about Acer Computers & Internet

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When I launch internet explorer it starts to go to yahoo home page but does not come up for quite a while, most times it gives me a calling id has stopped working message and I get a pop up from windows that I can cancel the program so I hit cancel and it then comes up with the yahoo home page and the tab for the acer page comes up does not come up finally the windows calling id has stopped working pops up and I again cancel however it keeps trying to access the acer page. it is a vicous circle that seems unending - eventually it locks up and I have to shut down the system by using the cntl, alt, del shutdown. As i am typing this I am having a problem with this I am typing along and it pops back up a row or two and I have to relocate to type again. However, since I started typing about the cursor problem it has quit acting up. I actually typed these last sentences in a very short amount of time. I had spent over 10 minutes typing the first part. If this keeps happening I will never (here it goes again It is jumping around again ) be able to correspond with you on this subject. I last used this laptop 2 weeks ago and it worked excellantly and no one else has used it.

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  • Master
  • 2,712 Answers

Hello kreigers,

It looks as if you have some kind of malware/virus on your computer.
I would recommend you get an online scan from HERE.

Its online, and its free. It is also very good. I found quite a few malware on my own system, even after running my regular anti-virus program. Give it a shot. It will help.

Hope that helps! Should you have any further questions, please post them here.

If you are satisfied with my solution or have no further queries, please take a moment to "Accept" this solution.

Thank you for using Fixya!

Cheers!
IrishDruid

Posted on May 22, 2008

  • Swilin Sampson
    Swilin Sampson May 22, 2008

    BTW, I had the same cursor jumping problem, whenever I type anywhere, be it in posts or even in Word, etc. The online scan helped.

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  • Master
  • 6,966 Answers

Hi,
Initially, pls try download Mozilla Firefox and used that rather than IE.

As to the IS's issues, do a full virus scan. Additonally, download Ad-Aware and run it "full". Thereafter pls post back results.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 22, 2008

  • Louie  Role
    Louie Role May 22, 2008

    If you are having problem getting to Mozilla's Firefox download page and/or Ad-Aware, you can use Windows Explorer instead if Internet Explorer. To open Windows Explorer, pls click on Start, Run. On next small window type "explorer" less the quotes, click OK. The address bar would work just like in IE.,

  • Louie  Role
    Louie Role May 22, 2008

    Thanks Ekse for the point out, though the suggestion for the use of Firefox was as posted initially so as to attend to the problem "If this keeps happening I will never (here it goes again It is jumping
    around again ) be able to correspond with you on this subject
    "

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  • Acer Master
  • 13,433 Answers

Do you have the restore discs for your computer? Please use them there seems to be alot messed up in there.

The restore discs / windows reinstall would most likely solve the problem unless its hardware.

Posted on May 22, 2008

  • Ekse May 22, 2008

    if restore or reinstall is not a option get these free programs and use them.



    http://www.ccleaner.com/

    Clean useless files and other errors



    http://www.safer-networking.org

    Great antispyware software, use it to scan and immunize your pc agains meny difrent negative software.



  • Ekse May 22, 2008

    Geting firefox and useing it instead of IE is not a real solution, I'm useing IE right now and have no problems.

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Posted on Jan 02, 2017

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