Question about Symantec WinFax Pro for PC

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Winfax problem My latest problem with Winfax Pro 10.0 is that when I want to start a new sending (to a group), names that I had for some reason cancelled a previous sending to, now are referred as "Blacklisted number" and I can't send them the fax. I also have noticed that when the whole list of Blacklisted numbers is scanned through, then the sending starts again from the beginning and only then they receive the fax. I hope I was understood. Waiting for an answer as we have paid a lot of money to the technicians for Winfax problems, but none seems effective. I may say they are alien with those problems. Thanks a lot.

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  • melle_poel Oct 23, 2008

    same problem here! It looks like all the numbers in the list are blacklisted, don't know if it works if it starts up again though...

  • Jolanda100 May 11, 2010

    Hi,



    I dont know if you could help me with my problem?



    I am having problems exporting my contact details from an Excel Spreadsheet into my Address Book in Winfax pro 10.0.

    Is there an easy way of doing this?



    Many Thanks,

    ****

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I got the same thing. Cleared all temporary files on system, rebooted and VOILA!!! it worked again.

Posted on Nov 24, 2008

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Installed Microsoft Office 2003 and now can't attach files to fax I am using winfax pro 10.03


are you on win 7?

write back, i have included the below in case you fall into this cattegory

Don’t get duped into buying a counterfeit WinFax PRO 10 CD ROM. Here is how you can tell the difference from a “real” CD ROM and the obvious fakes. If you purchased your Symantec WinFax PRO with a box and manual, chances are it is the genuine item. If you purchased a “loose” CD ROM, usually referred as “OEM”, then you should check for the following:

How to detect a counterfeit WinFax PRO 10 CD ROM
  • Symantec never included the actual revision of WinFax PRO 10 (10.01,10.02 or 10.03) on the CD ROM. So, if your WinFax PRO CD ROM says “WinFax PRO 10.03′ its a fake. All genuine WinFax PRO 10 cd’s contain the heading ”WinFax PRO 10.0′
  • If you see text with “winFAX” or “Live Update” anywhere on the CD its a fake. The official Symantec trademarks are ”WinFax” and “LiveUpdate”, no other variations of this text should appear on the CD ROM.
  • Failure to capitalize ”symantec” and “corporation”.
  • An “All rights resverd” spelling error, or other spelling errors.
  • Incorrect font used for WinFax PRO and Symantec logo. The current Symantec logo is consistant across all software they produce.
  • Silver portion of CD is a (dull) matte finish, on the real CD it is relective (mirror surface).
  • To determine if the CD is brand new and sealed – geniune WinFax PRO 10 CD’s come in a white envelope sleeve that are sealed with a sticker that may have one or more of the following: a bar code, a Symantec 5 or 6 digit product code, a brief license agreement.
  • In most cases, manufacturer information is printed on the inner rim of the CD ROM of genuine CD’s. This is usually missing on a counterfeit.
  • Update patch 10.04 is not included on genuine CD ROMs. Any CD that contains the patch update to 10.04 is a counterfeit

Jul 21, 2010 | Symantec Winfax Pro 10.03 (winfax10.03)...

2 Answers

I just reinstalled winfax pro 10, it is not in the all programs, but it is in the computer. I am running Windows XP Home edition 5.1.2600 SP3. what do i do?


Go to the program files folder where WinFax is installed, either in Symantec\WinFax or WinFax. Find the file WTNSETUP.EXE.
Run this and go through the setup. It should create the necessary shortcuts and program menu items for you once completed. http://www.getfaxing.com/winfax

Dec 09, 2009 | Symantec WinFax Pro for PC

1 Answer

"No acknowledgement received on last attempt"


Usually, this error occurs after sending a page, or prior to sending all the pages of a multipage fax.

There are many reasons why this occurs, and it is not always easy to determine why.

You may want to read up on "types of modems" found in the following document
http://www.getfaxing.com/winfax/2009/06/25/first-time-guide-to-winfax-pro/

also, winfax settings could be incorrect , or you might not have the best configuration setup for your modem in WinFax.

Jul 08, 2009 | Symantec Winfax Pro 10.03 (winfax10.03)...

1 Answer

Configuratin of Winfax pro


You need a fax modem. If you only have internet connection, you will not be able to send or receive faxes unless you subscribe to an internet fax service called www concordfax.com

Jan 12, 2009 | Symantec Winfax Pro 10.03 (winfax10.03)...

1 Answer

Bringing DATA folder from another computer, or old backups


rename the existing DATA folder that is linked to winfax to another name, like DATAORIGINAL,
then copy your DATA folder over.
Make sure Winfax is closed when you do this.
Once it is copied over, start WinFax. Your data from the old faxes should appear in WinFax

Mar 18, 2008 | Symantec WinFax Pro for PC

1 Answer

How to create "Message Stores" in Winfax Pro 10


To create the message store folder: 1. Close WinFax and the WinFax Controller. 2. If you are running Windows NT, 2000, or XP, stop the WinFax service. If you don't know how to do this, read the document How to start or stop a service in Windows. 3. Using Windows Explorer, locate and then double-click the Symantec WinFax Pro folder. 4. Click File. 5. Point to New, and then click Folder. 6. Give the new folder a name (My Faxes, for example) and press Enter. 7. Close Windows Explorer.

Jul 31, 2007 | Symantec WinFax Pro for PC

3 Answers

Winfax pro problem


This is a solution that was suggested for an earlier edition of the Winfax Pro, but there is no reason why it shouldn?t work on this one as well: 1. Close Winfax and any other program that has anything to do with it, delete all the temp files that yo don?t need. 2. Run Scandisk and fix any problems that may come up. 3. Run delfix.exe which is located in the winfax folder in the status files. 4. Run delfix-rebuild and delfix-optimize and check if the problem is solved. If the problem reoccurs there is another possibility- to change the name of the WinFax\data folder and create a new one which you will transfer the address book file, status files etc. from the old folder. Note that there might be some information that wouldn?t go through.

Feb 22, 2006 | Symantec WinFax Pro for PC

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