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Canon IR2200 problem

Hi,
Is there any particular reason why it would randomly turn itself off, despite being in the middle of a print job? Ours does this fairly regularly and I was wondering if there was anything that could be done to stop this happening. It's services regularly and is in good condition but there is seemingly no explanation for this behaviour!
Thanks

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There are a couple of things that can be checked for this. Some by yourself and some by a technician

  1. check that the power cable isn't faulty. There could be a break in one of the wire inside the cable or there could be a loose wire inside the plug. The machine uses a standard kettle cord, which you should have plenty of in the office. Try using a different power cable. Also mke sure that the power cable is connected firmly to the copier.
  2. maybe there is a problem with the power outlet to which you have the machine connected. try plugging the machine's power cord into a different outlet socket.
  3. maybe there is a problem with the machine's power supply. Have a technician have a look at this if numbers 1 and 2 above don't solve your problem. the same can be said for the mainboard of the machine.
  4. I've had one instance where the machine's software was corrupted and resulted in the same problem, but this was also accompanied by slow response times from the machine.You didn't mention that symptom but its still worth it to have a technician either format the hard drive and re-install the software, or even better to replace the hard drive and re-install the software.

Posted on Jun 08, 2008

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