Printer was working fine until yesterday. Printer ran out of paper, paper was reloaded, since then, alarm light is on permanently- no matter what I do.
Have cleaned printer out, loaded/reloaded paper - doesn't seem to make a difference. Is this a sensor issue?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
just saw this yesterday. remove the top rear paper guide. on the left side between the tractor feed and the input slot for the paper, there is a sensor flag that pivots. check for paper scrap caught under the flag. it prevents the flag movement, causes a paper out alarm.
This means toner is empty. This condition was probably preceded by a period of "toner low" indications, data- and alarm LEDs blinking shortly every fifth second or so (maybe you never noticed that). Replace toner cassette and it should work normally.