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I have replaced printheads C9381A and C9382A on my Officejet Pro L7580, but i stll have readout to replace Yellow ink, but this is a double head ( black yellow ). What can I do ? Mike

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My printer won't print using black ink, I have installed a new carriage, could it be the printhead

Posted on Aug 09, 2009

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Sounds like the plastic on the cartridge wasnt removed fully or the colors arent seated properly
make sure your absorber is clean too this will help in detection

Posted on May 22, 2008

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The following printhead has a problem black/yellow the printer will not print. These are new ink cartiladge


Hello and welcome to FixYa!
In the HP OfficeJet Pro L7780 the printheads are actually separate from the ink cartridges. In your case, it sounds like the black/yellow head has worn out and will need to be replaced. The good news is, this is a user replaceable part. The bad news is, the replacement heads are not cheap. Amazon has the HP 88 Black/Yellow printhead listed currently for about $61.
http://www.amazon.com/HP-Yellow-Officejet-Printhead-Packaging/dp/B000BO9L8M/ref=dp_cp_ob_e_title_0
YouTube has a nice video that explains how to install the printheads here:
http://www.youtube.com/watch?v=8Zl0LUxBSvg
I hope this helps!

Mar 02, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

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The message reads that there is a printer head problem with my black/yellow, does this mean I just need to replace it or something else on my officejet pro L7580 Thank you Becky


This means that you have a defective printhead. Kind of costly. You might try making sure your individual color cartridges are good. Sometimes, the yellow single cartridge can leak out prematurely and give you these error. Look for the black or yellow cartridge to have a leak of color on the outside. If so...replace that one. Sounds like either the black or yellow is bad though. If not...then one of your master print heads (separate from your individual ones) is defective.

May 19, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

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Prints only from color cartridges, black ink not working


The problem is in the print head.It's clogged or damaged.You need to replace it.It's part number is C9381A - HP #88 Printhead - Black and Yellow

Nov 01, 2009 | HP Officejet Pro K5400 All-In-One InkJet...

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The printer keeps saying there is a problem with the printerhead with the black/yellow. what can i do to fix this problem. The black yellow cartridge still have some ink in it. do i need to just change the...


Unfortunately, it sounds like you need a new printhead C9381A. You can hope that it's clogged from lack of use and go into printer properties and attempt to clean it (it will use a lot of ink in the process). However, the the black/yellow printhead generally wears out faster than the C9382A cyan/magenta printhead. Replacement should cost around $70 for each.

Oct 30, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

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HP officejet Pro L7580 print head is not working properly.


i order the 8 jan 2010 2 print heads No : 88 (ref hp c9381a for black/yellow and ref hp c9382a for magenta/cyan) and i receive it after 4 days.


Jun 09, 2009 | Epson CX8400 All-In-One InkJet Printer

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Black ink not coming through


I had the same problem. Ended up replacing the black/yellow "printhead" and that corrected the problem.

Jun 08, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

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My HP officejet Pro L7580 says the printhead has a problem


Re-insert the print cartridges. It is also possible that the heads are burnt. Get a new set of print heads (black/yellow) and install to the printer. If problem persists, clean the contacts on the printers. Use acetone + cotton swabs.

Mar 16, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

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Printhead replaced; still says yellow is empty


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud


Dec 31, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

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Same as some other complaints at your site about this printer/aio


Your printer does indeed have cartridges...4 in fact, along with 2 printheads. 1 printhead is for Magenta/cyan. The other for Black/yellow.

You know where the printheads are. The ink cartridges are below them. There is a door that pulls down to expose all four.

Here is a link to HP Support for changing your ink cartridges: L7580 Ink Cartridge

Consider XL cartridges...they last much longer.

Also, for reference, here is a link to the User Guide for your printer: L7580 User Guide

Nov 19, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

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