Question about RIM BlackBerry Pearl 8100

6 Answers

Cannot Hear people talking unless on speakerphone

I can only hear people talking when I have the Pearl on speaker

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  • Anonymous May 23, 2008

    This happened when I setup a bluetooth headset. Tried disabling bluetooth still not working. Have teh same problem can only hear calls through the speaker phone.

  • Anonymous Jun 01, 2008

    I am having the same issue -I cannot hear unless hear it in the speaker phone mode.Let me know if anyone has the solution.

  • ahill98 Jun 29, 2008

    I have been having the same exact problem. My pearl only works on speaker phone. It is very annoying! No one can hear what I'm hardly saying on the other end. This is the worst phone I've ever owned! Please help. T-mobile is horrible also.

  • Anonymous Jul 06, 2008

    My husband has the same problem....only 5 months of use....Blackberry no good...Yuk.

  • sikario Aug 15, 2008

    Im having a problem with my new blackberry pearl 8100 when i call or somebody call me nobody can 't here my voice.can you give me a solution

  • Anonymous Oct 06, 2008

    I cannot hear.

  • Anonymous Oct 08, 2008

    Cannot hear other end unless on speakerphone.

  • karahannibal Oct 09, 2008

    same problem. any new solutions?

  • twstdneedles Oct 11, 2008

    I am having a simiar issue yet mine people can hear me and I cant hear ANYTHING! Its frustrating and when I take it to Verizon the blasted thing works! Grrr I cant figure it out it sporadic! HELP!

  • wkhorn Nov 27, 2008

    Just bought this phone and I'm having the exact same solution, this is ridiculous that it is this common of an issue, and it still hasn't been fixed.

  • Anonymous Jan 23, 2009

    this just started today!! I bought the phone off ebay so I cannot get a new phone through tmobile because of no warranty..This sucks!!!I guess it doesn't pay to try to be cheap and buy off ebay.

  • krayzjen Jan 30, 2009

    I have the same problem My Blackberry Pearl 8100 was working fine I purchased it last week on craigslist with no problems until yesterday I have no handset volume. Callers can hear me but I am unable to hear them. I can only talk on my phone only if the speakerphone is activated. I tried everything to diagnose the problem but stillnothing. I reseted my phone and everything. Please if anybody know what I can do I appreciate any help.

  • Anonymous Mar 21, 2009

    mine did the same thing so I called myself..held down the P key then increased it worked.

  • dunajim May 11, 2010



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I to faced the same problem.
First of all disable bluetooth in the phone and switch off the bluetooth device.
Now try to make a call and see whether you can hear it or not.
If you are unable to hear then try to press the Mute button (which is on the top of the phone).
I hope you should be able to hear the voice now.
It worked for me.

Posted on Sep 29, 2008

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Pearl's speaker volume is generally pretty low, but quite OK for a reasonably quiet room. Make sure you press the 'P' key to turn on the speaker phone. You will get an icon in the display window which indicates it. Also, of course, make sure you turn the volume all the way using the keys on the side. Watch the volume slider icon to make sure it's all the way up.

Posted on May 22, 2008


I've had my pearl for 2 years and only just encountered the problem. I started to get the problem when I upgraded mine to the latest operating system. I am going to try to go back a version to see if this helps... In the mean time, if you re-boot the phone sometimes it comes up without the problem, but usually re-occure next time you re-boot it. I am getting around it by doing the following:

  1. make or receive the call
  2. press the menu key
  3. select activate handset

Posted on Oct 14, 2008

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I don't have a solution...I have some bad news!!! I'm on my third a year, tmobile will no longer replace it because I'm off my warranty. Every time, the same thing, I can only hear if I'm on speaker phone. This last time when it happened, I went in to the store, and there were three other customers in there, same problem...same phone. I will never own a Pearl again!!!

Posted on Jul 01, 2008

Buy a new phone

Posted on Jun 30, 2008

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If you have done everything software-wise and it is still not working, here is DYI to replace the earphone piece in it

1) order a hardware online (search "8100 pearl earphone" on ebay)
2) buy T5 and T6 screwdriver from home depot
3) watch how to do it at youtube (search replace pearl 8100 earphone on youtube)
4) DYI to replace it (it worked for me)

Posted on Feb 26, 2009

  • windmill97 Feb 26, 2009

    buy a earphone piece from ebay and watch how replace it on youtube.


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