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85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.If you plan to keep your printer,
Replace the pick-up and feed rollers.
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The printer should be on,remove the paper from the printer(if there is
any),press and hold the down arrow/cancel button, release the button
when the power light blinks 3 times ... The printer will rollers will
automatically revolce and clear all the jams.. When the power light is
green then repeat the same step 3-4 times.. To confirm the paper jam is
cleared then feed 8 1/2 * 11 paper in the printer and again press the
down arrow button and release the button once the power light bliks for
3 times and then release the button. If the printer feeds properly it
confirms the hardware of the printer is fine.
Software issue: Go to printer and faxes in computer and check the icon.
If it says.. 0 paper jam then, delete the icon and chcek in the device
manager if there is an entry of usb printing support under Universal
Serial Bus controller .. if the entry is there then delete it. Insert
the printer cd in the computer and unplug and replug the usb cable from
the printer. If the setup screen comes up then exit out of it and the
printer drivers will get updated. After that tried to print another
tets page from the computer. It will definately print.
Removing paper jams from printers can be tricky. You'll want to be careful to not tear off the paper. Always try to pull the paper in the feed direction if you can. The Samsung should have a doo in the back or in the paper area that can be opened to assist in removing the jam. If this persists, you may need to replace the paper feed rollers.
Ok this issue ussually occurs when the roller feed doesn't load the paper due to the following reasons:
1. If your printer is operating for more than two years or so... gear tear will most likely to occur. If you can open the printer and check everytime the printer initiates after power on ad if the roller feed doesn't rotate but the leftmost rotary gear with the encoder wheel rotates, the gear is most likely to be loose even there is no paper jam nor dust contamination on the rubber and paper feed mechanism. You need to replace the said gear with the encoder strip . A simple solution would be aplying epoxy resin so it will be fixed on the rotary shaft. It may last for quite sometime but better yet replace the gear.
2. The feeder rollers might be dirty and needs to be cleaned and greased the gears.
3. Probable defective print cartridge. Try replacing it with a new one.
But based on the items above, if your printer is operating more than a year or two, and frequent paper jam is being experienced, gear tear near the motor is the culprit.
Clean The Paper Feed Rollers Using The Unit's Operation Panel
Ifthe paper feed roller is dirty, paper is not fed properly because thepaper feed roller slips. Cleaning the paper feed roller could resolvethe paper feeding problem. Please follow the instructions below toclean the Paper Feed Rollers directly from the unit.
Caution:Since the cleaning process wears down the paper feed roller, performthis procedure only when necessary and no more than three (3) times.
Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.
Paper Source Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source. Cassette
Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Sourcesetting in the printer driver. If the option is not set to 'Paper FeedSwitch', paper will feed from the source selected in the driver.
Printers that jam usually have worn feed rollers, some where in the machine, or a bad sensor. If worn feed rollers are the problem the paper usually jams in different locations in the machine. If a sensor is bad the paper usually jams in the same spot each time paper is fed into the machine. A new machine does not have worn rollers, but could have a broken sensor. It sounds like the a roller might be worn. There is a company called Tech Support that use to sell a cleaning fluid for paper feed rollers. You can use alcohol but alcohol dries out rubber, but you can use it to diagnose the problem. Clean all visible rollers. Especially the rollers that the paper jams between.
Carriage jams that constantly occur are due to something in the path of the paper or a dirty feed roller. I would inspect it very carefully for any type of ware on the rollers or sticky rollers or anything that could interfere with the path of the paper. Could be at one point someone tried to print labels and one got stuck in there and was never cleaned properly.
Another thing could be something broke off and the feed guide is out of alignment.
The rollers may be worn so it is not getting picked up evenly. Also, be sure that your paper tray in aligned properlyand guides are keeping the paper straight. If both of these seems to be good then there may be something in the paper path.
you might want to figure out how the paper flows through the printer. Sets of rollers move the paper up, down, down, and up check from where the paper starts in and around to where it ends it might just be one piece of paper crumbled up very small somewhere lodged in the rollers.