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MANUAL FOR OFFICEJET J6400 - Office Equipment & Supplies

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  • Anonymous Nov 15, 2008

    I have a similar problem, I am running Windows Vista and the scan function just won't work at all.

    I cannot get the J6400 to scan either from the computer or by hitting the scan button, and the error it gives me says looks at device documentation.

    Any help would be great.


  • Anonymous Nov 26, 2008

    I'm running XP and I can't get anything to scan either.

  • Anonymous Jan 10, 2009

    HP Officejet j6400. Have it about four months; today tried the 'Scan" aspect, got message saying "No scan options"; "Refer to devise documentaion to troubleshoot." I don't have any instructions on the scan option with unit


    Charles Fox -

  • Anonymous Mar 11, 2009

    Trying to scan, I press Scan To - Select Computer comes on screen - now what do I do to scan a doc. to Microsoft Word?


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My J6480 scan function will not function from my PC. My OS is XP. I get error message saying my PC can't find the imaging device. I've downloaded new S/W from the HP website. HP Tech Support suggests that I need to update my BIOS and USB drivers.

Posted on Jul 14, 2008

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